Error message when you click "Yes" to include new code in Microsoft Dynamics GP: "Privilege Error"

INTRODUCTION

You apply a service pack or a hotfix to the computer. When you start Microsoft Dynamics GP or Microsoft Business Solutions - Great Plains, you are prompted to include new code. When you click Yes, you receive the following error message:

Privilege Error

Cause

This issue occurs if one or more of the following conditions are true:

  • The Dynamics.cnk file is read-only.

  • The Dynamics.dic file is read-only.

  • Other users are using Microsoft Dynamics GP.

Resolution

To resolve this issue, determine whether the Dynamics.cnk and Dynamics.dic files are read-only. To do this, follow these steps:

  1. Open Windows Explorer.

  2. Locate the Microsoft Dynamics GP folder. By default, this folder is in the following location:

    C:\Program Files\Microsoft Dynamics\GP

  3. Right-click the Dynamics.cnk file, and then click Properties.

  4. Verify that the file is not marked as "read-only."

  5. Repeat steps 3 and 4 for the Dynamics.dic file.

If this procedure does not resolve the issue, make sure that all users have exited Microsoft Dynamics GP.

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