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Error when you drill back to a Payables Management document in Microsoft Dynamics GP: Unhandled script exception Index 0

  • Article

This article provides a solution to an error that occurs when you drill back to a Payables Management document in Microsoft Dynamics GP.

Applies to:   Microsoft Dynamics GP
Original KB number:   864598

Symptoms

When you drill back to a Payables Management document in Microsoft Dynamics GP and in Microsoft Business Solutions - Great Plains 8.0, you receive the following error message:

Unhandled script exception Index

Cause

This problem occurs if the PM Key Master File (PM00400) table contains records that have incorrect Document Type (DocType) values.

The following are valid Document Type values in the PM00400 table:

  • 1 = Invoice
  • 2 = Finance Charge
  • 3 = Miscellaneous Charge
  • 4 = Return
  • 5 = Credit Memo
  • 6 = Payment
  • 7 = Scheduled Payment

Resolution

Note

Before you follow the instructions in this article, make sure that you have a complete backup copy of the database that you can restore if a problem occurs.

To resolve this problem, follow these steps:

  1. Start the Support Administrator Console, Microsoft SQL Query Analyzer, or SQL Server Management Studio. To do this, use one of the following methods depending on the program that you are using.

    • Method 1: For SQL Server Desktop Engine

      If you are using SQL Server Desktop Engine (also known as MSDE 2000), start the Support Administrator Console. To do this, click Start, point to All Programs, point to Microsoft Administrator Console, and then click Support Administrator Console.

    • Method 2: For SQL Server 2000

      If you are using SQL Server 2000, start SQL Query Analyzer. To do this, click Start, point to All Programs, point to Microsoft SQL Server, and then click Query Analyzer.

    • Method 3: For SQL Server 2005

      If you are using SQL Server 2005, start SQL Server Management Studio. To do this, click Start, point to All Programs, point to Microsoft SQL Server 2005, and then click SQL Server Management Studio.

  2. Run the following script against the company database to identify records that have an invalid Document Type value:

    Select DEX_ROW_ID, * from PM00400 where DocType < '1' or DocType > '8'

  3. Run the following script against the company database to set the value in the DocType field to the correct value:

Update PM00400 set DOCTYPE = 'value' where DEX_ROW_ID = 'value2'

Note

Replace the value placeholder with the appropriate value for the DocType field. Replace the value2 placeholder with the DEX_ROW_ID value from step 2.