Error message when you print the Purchasing Invoice Edit list in Purchase Order Processing in Microsoft Dynamics GP: "Line Items Are Not Fully Matched"

This article provides a solution to an error that occurs when you print the Purchasing Invoice Edit list in Purchase Order Processing in Microsoft Dynamics GP.

Applies to:   Microsoft Dynamics GP
Original KB number:   864370

Symptoms

When you print the Purchasing Invoice Edit list in Purchase Order Processing in Microsoft Dynamics GP and in Microsoft Business Solutions - Great Plains, you receive the following error message:

Line items are not fully matched.

Cause

This problem occurs because you can invoice only a quantity that is equal to or less than what has already been entered and posted on a shipment. For example, a purchase order that has a quantity of 10 is entered for an item. Then, a shipment is entered for 7 of the 10 items that were ordered. When an invoice is entered to match to the shipment, only 7 or fewer items can be invoiced. If an invoice is entered for 8 or more items, you receive the error message that is mentioned in the "Symptoms" section.

Resolution

To resolve this problem, follow these steps:

1. On the Transactions menu, point to Purchasing, and then click Enter/Match Invoices.

2. Click Show Detail to view the line information.

   Note

   A warning icon is displayed in the Matched to Shipment field. The warning icon means that the number that you have in the Quantity Invoiced field is larger than the number in the Invoice Quantity to Match field.

3. Click the lookup button next to the Matched to Shipment field to open the Match Shipments to Invoice window.

4. The quantity in the Match Shipments to Invoice window is the quantity that is available to invoice. This quantity must be equal to or larger than the number in the Purchasing Invoice Entry window.