Error message when you run the Bank Transaction integration in Integration Manager for Microsoft Dynamics GP: "The Transaction Amount is Not Fully Distributed"

This article provides a solution to an error that occurs when you run the Bank Transaction integration in Integration Manager for Microsoft Dynamics GP.

Applies to:   Microsoft Dynamics GP
Original KB number:   867318

Symptoms

When you run the Bank Transaction integration in Integration Manager for Microsoft Dynamics GP 10.0 or for Microsoft Dynamics GP 9.0, you receive the following error message:

DOC X ERROR: The Transaction Amount is Not Fully Distributed

Cause

This problem occurs for the following reasons:

• The transaction type is set to "Check" and the Credit Amount in the Distributions folder is being mapped.
• The transaction type is set to "Withdrawal" and the Credit Amount in the Distributions folder is being mapped.
• The transaction type is set to "Decrease Adjustment" and the Credit Amount in the Distributions folder is being mapped.
• The transaction type is set to "Increase Adjustment" and the Debit Amount in the Distributions folder is being mapped.
• A default Cash Account is assigned to the Checkbook ID that is used.

This configuration automatically defaults the Credit Amount when you enter transactions. The Credit Amount is doubled if it is mapped in the integration. When this occurs, the distributions are unbalanced.

Resolution

To resolve this problem, open Integration Manager for Microsoft Dynamics GP and then follow the instructions appropriate for your Integration type.

Option 1: Remove the mapping from the credit amount

1. Open the integration.
2. On the toolbar, click Mapping to open the Destination Mapping window.
3. Click the Distributions folder in the upper-left part of this window.
4. In the Rule column of the Credit Amount line, change the value to Use Default.
5. Save the integration.
6. Click Run.

Option 2: Remove the mapping from the debit amount

1. Open the integration.
2. On the toolbar, click Mapping to open the Destination Mapping window.
3. Click the Distributions folder in the upper-left part of this window.
4. In the Rule column of the Debit Amount line, change the value to Use Default.
5. Save the integration.
6. Click Run.

Option 3: Map the transaction type, debit amount and credit amount

1. Open the integration.
2. On the toolbar, click Mapping to open the Destination Mapping window.
3. Click the Bank Transaction Entry folder in the upper-left part of this window.
4. In the Rule column of the Type line, change the value to Use Source Field, and then map the Type column.
5. Click the Distributions folder in the upper-left part of this window.
6. In the Rule column of the Debit Amount line, change the value to Use Source Field, and then map the Debit column.
7. In the Rule column of the Credit Amount line, change the value to Use Source Field, and then map the Credit column.
8. Save the integration.
9. Click Run.