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Consider the following scenario:

  • You configure an application that takes advantage of the Alternate Content Provider (ACP) to distribute packages in a Microsoft System Center 2012 Configuration Manager Service Pack 1 (SP1) site.

  • You create a task sequence that includes an "Install Application" step.

  • You include a single application in the step.

  • You specify the following options, and then you deploy the task sequence:

    • Download all content locally before starting task sequence

    • When no local distribution point is available, use a remote distribution point

    • Allow clients to use a fallback source location for content

  • A client receives the policy for deployment, and then begins to process the task sequence according to schedule. Or, you click Install for the task sequence deployment in Software Center on the client.

In this scenario, the ACP is not invoked in the ContentTransferManger.log file when you download the content.


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


To apply this hotfix, you must have Cumulative Update 2 for System Center 2012 Configuration Manager Service Pack 1 installed.

Restart information

You do not have to restart the computer after you apply this hotfix.

Note We recommend that you close Configuration Manager Administration Console before you apply this hotfix package.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name

File version

File size





Not Applicable




Not Applicable








Not Applicable




Not Applicable








Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.


See Configuration Manager Alternate Content Provider (ACP) for information about how ACP exposes a set of API calls and modifies the function of Data Transfer Services. This is done so that an additional provider other than the Background Intelligent Transfer Service (BITS) provider can be used to retrieve the packages.

See Task sequence steps in Configuration Manager for information about the "Install Application" task sequence step.

See the terminology Microsoft uses to describe software updates.

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