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This article describes the issues that are fixed in the Microsoft Outlook 2013 hotfix package that is dated May 13, 2014.


Issues that this hotfix package fixes

  • Assume that you are the delegate for another user, and both of you have the Personal Archive feature enabled. You right-click the user’s mailbox, then click Properties, and then you click the Policy tab. Not all content is displayed correctly.

  • When you move an email message by dragging it over a folder, the color that the folder changes to is difficult to distinguish from the other folders.

  • Consider the following scenario:

    • A default signature is set and added automatically to outgoing messages.

    • The Open replies and forwards in a new window option is disabled.
      Note To disable this option, click the File tab, click Options, select Mail in the Outlook Options dialog box, clear the Open replies and forwards in a new window check box in the Replies and forwards section

    • You try to reply or forward a Rich Text email message in the inline reply window, and your signature is added automatically to the email body.

    • An attempt to reply or forward a Rich Text email message in the inline reply window is made, and the signature is added automatically to the email body.

    • An attachment is inserted to the ActiveInlineResponse object by using the Attachments.Add method.

    In this scenario, the email body reverts to the original email message. In other words, both the signature and the reply or forward header are deleted.

More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


To install this hotfix package, you must have Office 2013 installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issues that are listed in this article.
The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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