How to check claim status in Partner Center

Summary

This article provides details on how to check the co-op claim status in Partner Center.

More Information

Claims status can be checked via the Co-op management tab which displays all existing claims, or via the program specific claims view.

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You can see the status of each claim in the Status column.

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At the top right-hand side, notification icons will alert you on required actions for a claim. For example:

  • When a draft claim is due to expire soon

  • When action is required on an already submitted claim

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If action is required, click on the claim name to see more information.

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The history section of the claim will show what action is required. Select the Feedback link within the activity column to open the feedback window.

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You are now able to see the action you need to take to continue with the claim. Once required action is complete, the claim will be available to resubmit.

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