The Shopping Reports add-in causes Internet Explorer 9 to stop responding or crash.
An update to the Shopping Reports add-in that fixes the compatibility issue is not yet available.
To resolve this incompatibility, disable the Shopping Reports add-in:
Close all Internet Explorer windows.
Open a new Internet Explorer window.
When you receive the Shopping Reports add-in incompatibility notification, click Keep it disabled or just ignore the notification.
For more information about browser add-ins, view these Microsoft websites:
How do browser add-ons affect my computer?
Using the Internet Explorer 8 Add-on Manager
Why does Internet Explorer block some ActiveX controls?
Should I install ActiveX controls?
Internet Explorer add-ons: frequently asked questions