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How to import data with special characters in eConnect for Microsoft Dynamics GP

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The article describes how to import data in eConnect for Microsoft Dynamics GP when the source data contains special characters. For example, the Customer Name field is named CUSTNAME in eConnect. This field has a value of CITY POWER & LIGHT. To account for the ampersand (&) in the value, wrap the data in XML tags that begin with CDATA. When you do this, you can import the data that contains the ampersand.

Applies to:   Microsoft Dynamics GP
Original KB number:   968364

The following is an example of an xml document that uses the CDATA xml tags:

<?xml version="1.0" encoding="UTF-8"?>
<eConnect>
   <RMCustomerMasterType>
      <taUpdateCreateCustomerRcd>
         <CUSTNMBR>JEFF0002</CUSTNMBR>
         <CUSTNAME><![CDATA[CITY POWER & LIGHT]]></CUSTNAME>
         <STMTNAME>Litware Inc.</STMTNAME>
         <SHRTNAME>Litware</SHRTNAME>
         <ADRSCODE>PRIMARY</ADRSCODE>
         <ADDRESS1>123 Main Street</ADDRESS1>
         <CITY>Valley City</CITY>
         <STATE>ND</STATE>
         <ZIPCODE>51234</ZIPCODE>
         <COUNTRY>USA</COUNTRY>
         <PHNUMBR1>4255550100</PHNUMBR1>
         <PHNUMBR2>4255550101</PHNUMBR2>
         <FAX>4255550102</FAX>
         <UPSZONE>red</UPSZONE>
         <SHIPMTHD>PICKUP</SHIPMTHD>
         <TAXSCHID>USALLEXMPT-0</TAXSCHID>
         <PRBTADCD>PRIMARY</PRBTADCD>
         <PRSTADCD>PRIMARY</PRSTADCD>
         <STADDRCD>PRIMARY</STADDRCD>
         <SLPRSNID>GREG</SLPRSNID>
         <SALSTERR>TERRITORY 6</SALSTERR>
         <COMMENT1>comment1</COMMENT1>
         <COMMENT2>comment2</COMMENT2>
         <PYMTRMID>Net 30</PYMTRMID>
         <CHEKBKID>PAYROLL</CHEKBKID>
         <KPCALHST>0</KPCALHST>
         <UseCustomerClass>0</UseCustomerClass>
         <UpdateIfExists>1</UpdateIfExists>
      </taUpdateCreateCustomerRcd>
   </RMCustomerMasterType>
</eConnect>