Symptom
You entered a receipt for a purchase order but it should not have been received. You need to be able to return the quantities but you do not want to use Purchase Order Returns in Microsoft Dynamics GP.
RESOLUTION
Return a shipment ("Return" transaction type in Purchase Order Returns)
To return a shipment manually, you must enter a negative adjustment in inventory. However, a negative adjustment always pulls the unit cost based on the valuation method of the item. Therefore, you may have to perform the Adjust Costs procedure before you can enter the negative adjustment. The following steps assume that you will be returning the whole receipt line.
1. |
Create a batch and validate the current unit cost for the negative adjustment. To do this, follow these steps:
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2. |
Adjust the cost of the current inventory layer to reflect the unit cost of the purchase receipt that you must return. To make this adjustment, follow these steps:
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Enter the negative adjustment. To do this, follow these steps:
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Adjust costs again to guarantee that your inventory account matches your purchase receipts reports. To do this, follow these steps:
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Return a shipment/invoice ("Return w/Credit" transaction type in Purchase Order Returns)
The shipment part of the receipt can be backed out as outlined in the "Returning a shipment (Return)" section. To back out the invoice, you must issue a return in Payables Management.
1. |
On the Transactions menu, point to Purchasing , and then click Transaction Entry . |
2. |
From the Document Type list, click Return . |
3. |
In the Vendor ID box, type the vendor ID to which you are returning the items. |
4. |
In the Document Number box, type the return number that you received from the vendor. |
5. |
In the Returns box, type the credit that you are receiving from your vendor for the returned inventory. |
6. |
Click Distributions . |
7. |
Change the PURCH type account to your inventory account, and then click OK . |
8. |
Click Apply . |
9. |
Click to select the check box for the original invoice of the item, and then click OK . |
10. |
Click Post . |
Close the purchase order.
After you have returned the items, you can close the purchase order and move the purchase order to history. To do this, follow these steps:
1. |
On the Transactions menu, point to Purchasing , and then click Edit Purchase Orders . |
2. |
In the PO Number box, type the purchase order number that you want to close. |
3. |
On the Purchase Order Status drop-down list, click Closed , and then click Process . |
4. |
In Microsoft Dynamics GP 10.0 and later versions, point to Tools on the Microsoft Dynamics GP menu, point to Routines , point to Purchasing , and then click Remove Completed Purchase Orders . |
5. |
In the From and To boxes, type the purchase order number that you want to move to history, and then click Insert . |
APPLIES TO
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Microsoft Dynamics GP 2010 |
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Microsoft Dynamics GP 10.0 |
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Microsoft Dynamics GP 9.0 |
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Microsoft Business Solutions–Great Plains 8.0 |
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Microsoft Business Solutions–Great Plains 7.5, when used with: |
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