Welcome to the Microsoft for Startups support page. Please refer to the following resources to answer any questions you may have about specific products and to get the most out of your benefits. If you have questions about getting started with program benefits or Azure, our support team is here to help, Monday – Friday during U.S. business hours. To learn more about our startup offers, please visit https://startups.microsoft.com.

Microsoft for Startups Program Support
Available Monday - Friday 8 am - 5 pm GMT-8 (US Pacific Time)

Connect with our program specialists to get answers to your account status, benefit activation and overview questions.
Get Help


If you need assistance with the following scenarios, find the right support options for you:

Support Category

Where to get support

Microsoft for Startups Program Support
Get the latest program and partner news and events

Connect with Microsoft for Startups community

Azure Support  
Break-fix support, hotfixes or troubleshooting

Create an Azure support request

Azure Escalation Management  
Help with resolving Azure Sev-A Support Requests

Create an Escalation Management request
(select Other on the form and include your Azure SR#)

Marketplace Publisher Support
Questions about Azure Marketplace or App Source

Contact Support for Marketplace

O365 Support
Break-fix support or troubleshooting

Contact O365 Support – Admin Help

Visual Studio Support
Break-fix support or help with your Visual Studio subscription

Contact Visual Studio Support

Dynamics 365 Support
Break-fix support or troubleshooting

Contact Dynamics 365 Support

Microsoft Partner Network Support 
Programs and membership questions

Contact MPN Support

Need more help?

Contact Microsoft Partner Support

Are you a Microsoft Partner and need help from Microsoft Support? Get support from Microsoft’s own experts. They can help with partner program issues, presales assistance, issues with Microsoft products, billing questions, and more. Start here to view your Microsoft support options.


Contact Microsoft Partner Support

Need more help?

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Explore Training
Get new features first
Join Microsoft Insiders

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