Microsoft 365 app for iOS

Can I install and use the Microsoft 365 app even if I don’t have a Microsoft 365 subscription?

You need to sign in with a Microsoft account to view, create, and save files on your iPhone or iPad. If you don't have a Microsoft account, you can sign-up for free to use the Microsoft 365 mobile app. When you sign in with your personal Microsoft account, or your work or school account, you gain the ability to also save files to your cloud locations (OneDrive, SharePoint, or your preferred third-party storage provider).

The Microsoft 365 app also supports premium features that are available with a qualifying Microsoft 365 subscription. Without a subscription, you'll be prompted to purchase a subscription whenever you're trying to access a premium feature. For more information, see What you can do with a Microsoft 365 subscription.

Should I delete the individual Microsoft 365 apps? Or can I keep them?

The Microsoft 365 app for iOS works independently of any individual Microsoft 365 apps that you may have installed on your iPhone already (such as Word, Excel, and PowerPoint). You can either keep the individual Microsoft 365 apps on your iPhone, or delete them to reclaim storage space — the choice is yours!

For more information, see How to delete apps on your iPhone, iPad, and iPod touch or Apple iPhone Support.

We strongly recommend that you fully back up your device data before deleting any apps.

Where can I save new files?

You will be prompted to save your work when you close your files. All of your files can be saved on either your (OneDrive account, third-party cloud storage account, or on your iPhone (except Scan Text and Scan Table, which are saved to your device).

How does text conversion from image captures work and what languages are supported?

The Microsoft 365 app for iOS uses Microsoft Lens to scan and capture information in images, which can be converted to text through Optical Character Recognition (OCR). The effectiveness of OCR depends on the quality of the image you’re working with, as well as the complexity, legibility, and the amount of text shown in the picture.

After you convert text from an image, you can review it to make sure it was recognized properly. For more information about currently supported OCR languages, see Microsoft Lens for iOS.

After converting text from image captures, will the images be saved?

No, captured images from which you’ve converted text will not be saved to Photos on your iPhone.

Where can I submit feedback about the Microsoft 365 app for iOS?

If you have feedback about the Microsoft 365 app for iOS, want to share a feature suggestion, or need help with a technical issue, please use the in-app feedback option to contact us.

On the Home tab, tap Me (your profile icon) in the upper left corner, tap Help and Support, and then tap either Tell Us What You Like or Tell Us What Could Be Better.