Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Last updated: October 2013

This is a supplement to the Privacy Statement for Microsoft Online Services.

Send Error Information to Microsoft

What this feature does:    Send error information allows the application to collect and send client-side logs to Microsoft to help investigate application errors that may be encountered. Type of events which generate a client side error include interrupted dataflow between the app and the service and internal application errors.

Information collected, processed, or transmitted:    When send error information is enabled information such as error code and error occurrence time stamp is logged. The application will check once in a 24 hour period for error log data; if error log data exists the application will send error information to Microsoft. The user’s domain name is included in the error information sent to Microsoft. No personally identifiable information is sent to Microsoft.

Use of information:    The information contained in the send error information report is used by Microsoft to identify common application errors and to help improve the Office 365 Admin app user experience.

Choice/Control:    By default the send error information feature is off and may be enabled by the application user. The feature may be enabled/dis-abled and network preference for transmitting error data to Microsoft can be updated in the application settings page.

Send error information can be enabled as follows:

  1. Sign into the Office 365 Admin app.

  2. Tap Settings on the app bar.

  3. On the Settings page:

    1. Tap Send error information to Microsoft – user is able to opt in and send app error information to Microsoft. By default this feature is disabled.

    2. Send only when connected to Wi-Fi network (Yes is default).

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Find solutions to common problems or get help from a support agent.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!