Reset the adapter. This is also helpful if you’ve forgotten your password. Here’s how:

  1. Remove your adapter from the second display.

  2. On the adapter next to the wired connection, press and hold the reset button for 10 seconds. The LED light on the adapter will blink.

  3. Reconnect the adapter to your second display.

  4. When Ready to connect appears on your second screen, select action center  in the taskbar.

  5. Select Connect, and then choose the name of your adapter from the list of results.

Did that fix your problem? 

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