Submit a Service request

  1. Go to Device Services, and sign in with your Microsoft account.

  2. Select the device you want to submit a service request for.

  3. Select Start a Service Order, and follow the instructions to complete the submission process.

Note: Your device must be registered before you can check your warranty or get service. If you need to register your device or didn’t see your device listed after you signed in to your account, go to Register your Surface or Xbox

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