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Self help

Find self help and support for PPI by Microsoft 55" and 82" devices below, including links to technical solutions, downloads and answers to top issues.

Warranty and support terms

Download the warranty and support terms for Perceptive Pixel by Microsoft devices.

Touch Driver for Windows

Download the latest version of the Touch Driver for Perceptive Pixel by Microsoft ProCap 55", 82" and legacy 27” devices.

Workstation recommendations

Review the minimum and recommended system requirements for USB-based Perceptive Pixel by Microsoft 27", 55" and 82” devices. 

Calibrate your device

See how to calibrate USB-based Perceptive Pixel by Microsoft 27", 55” and 82” devices. 

Perceptive Pixel by Microsoft device connectivity guide

Connect your PC to a Perceptive Pixel by Microsoft device using different graphic card connections.

Technical support

To contact a Microsoft support professional, select the link below. Answer a few brief questions to help us determine what your support options are. The support options may include email, on-line submission or phone support and there could be a charge associated with some support options.

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