Introduction

This article defines supportability for Tablet Browser, CRM for Tablets, and CRM for Phones with Microsoft Dynamics CRM.

More Information

The following support is provided for these components with Microsoft Dynamics CRM.

CRM for Tablet and Browser support for Microsoft Dynamics CRM 2016 

Platform

Devices

Screen size

Browser

CRM 2016 version

Build number

Android 4.2

Samsung Galaxy Tab 3, Google Nexus 10, Asus Transformer Pad Infinity TF700

10.1"

4.2.2

RTM

8.0.0.1088

Android 4.3

Samsung Galaxy Note 10

10.1"

4.3

RTM

8.0.0.1088

Android 4.4

Samsung Galaxy Tab 4, Samsung Galaxy Tab S, Google Nexus 10

4.4

RTM

8.0.0.1088

Android 5.0

Google Nexus 10

5.0

RTM

8.0.0.1088

iOS7

iPad 3rd generation (iPad3) or later generations

9-inch (diagonal) or larger

Safari

RTM

8.0.0.1088

iOS8

iPad 3rd generation (iPad3) or later generations

9-inch (diagonal) or larger

Safari

RTM

8.0.0.1088

iOS9

iPad 3rd generation (iPad3) or later generations

9-inch (diagonal) or larger

Safari

RTM

8.0.0.1088

Windows 8 (App support for CRM Online Only)

IE 10 / IE 11

RTM

8.0.0.1088

Windows 8.1

IE 11

RTM

8.0.0.1088

Windows 10

IE 11

RTM

8.0.0.1088

CRM for Tablet and Browser support for Microsoft Dynamics CRM 2015 

Platform

Devices

Screen size

Browser

CRM 2015 version

Build number

Android 4.2

Samsung Galaxy Tab 3, Google Nexus 10, Asus Transformer Pad Infinity TF700

10.1"

4.2.2

RTM

7.0.0.3543

Android 4.3

Samsung Galaxy Note 10

10.1"

4.3

RTM

7.0.0.3543

Android 4.4

Samsung Galaxy Tab 4, Samsung Galaxy Tab S, Google Nexus 10

4.4

0.1

7.0.1.129

Android 5.0

Google Nexus 10

5.0

1.1

7.1.1.3113

iOS6

iPad 3rd generation (iPad3) or later generations

Safari

RTM

7.0.0.3543

iOS7

iPad 3rd generation (iPad3) or later generations

Safari

RTM

7.0.0.3543

iOS8

iPad 3rd generation (iPad3) or later generations

Safari

0.1

7.0.1.129

Windows 8 (App support for CRM Online Only)

IE 10 / IE 11

RTM

7.0.0.3543

Windows 8.1

IE 11

RTM

7.0.0.3543

CRM for Tablet and Browser support for Microsoft Dynamics CRM 2013 

Platform

Devices

Screen size

Browser

CRM 2013 version

Build number

Android 4.2

Samsung Galaxy Tab 3, Google Nexus 10, Asus Transformer Pad Infinity TF700

10.1"

4.2.2

Service Pack 1

6.1.0.581

Android 4.3

Samsung Galaxy Note 10

10.1"

4.2.2

Service Pack 1

6.1.0.581

Android 4.4

Chrome

SP1 UR3

6.1.3.119

iOS7

iPad 3rd generation (iPad3) or later generations

Safari

Update Rollup 2

6.0.2.43

iOS8

iPad 3rd generation (iPad3) or later generations

Safari

SP1 UR3

6.1.3.119

Windows 8

IE 10

RTM

6.0.0.809

Windows 8

IE 11

Update Rollup 2

6.0.2.43

Windows 8.1

IE 11

Update Rollup 2

6.0.2.43

CRM for Phones support for Microsoft Dynamics CRM 2016

Platform

Browser

App

CRM 2016 version

Build number

Android 4.4

Yes

Yes

RTM

8.0.0.2074

Android 5.0

Yes

Yes

RTM

8.0.0.2074

Blackberry 6

Yes

No

RTM

8.0.0.2074

Blackberry 7

Yes

No

RTM

8.0.0.2074

Blackberry 10

Yes

No

RTM

8.0.0.2074

iOS7

Yes

Yes

RTM

8.0.0.2074

iOS8

Yes

Yes

RTM

8.0.0.2074

iOS9

Yes

Yes

RTM

8.0.0.2074

Windows Phone 8.1

Yes

Yes

RTM

8.0.0.2074

Windows Phone 10

Yes

Yes

RTM

8.0.0.2074

CRM for Phones support for Dynamics CRM 2015

Platform

Browser

App

CRM 2015 version

Build number

Android 4.0

Yes

Yes

RTM

7.0.0.3543

Android 4.1

Yes

Yes

RTM

7.0.0.3543

Android 4.2

Yes

Yes

RTM

7.0.0.3543

Android 4.3

Yes

Yes

RTM

7.0.0.3543

Android 4.4

Yes

Yes

RTM with October 2014 App Update

7.0.0.3543

Blackberry 6

Yes

No

RTM

7.0.0.3543

Blackberry 7

Yes

No

RTM

7.0.0.3543

Blackberry 10

Yes

No

RTM

7.0.0.3543

iOS6

Yes

Yes

RTM

7.0.0.3543

iOS7

Yes

Yes

RTM

7.0.0.3543

iOS8

Yes

Yes

RTM with CRM 2015 App Update

7.0.0.3543

Windows Phone 8

Yes

Yes

RTM

7.0.0.3543

Windows Phone 8.1

Yes

Yes

RTM

7.0.0.3543

CRM for Phones support for Dynamics CRM 2013

Platform

Browser

App

CRM 2013 version

Build number

Android 4.0

Yes

Yes

RTM

6.0.0.809

Android 4.1

Yes

Yes

RTM

6.0.0.809

Android 4.2

Yes

Yes

RTM

6.0.0.809

Android 4.3

Yes

Yes

RTM

6.0.0.809

Android 4.4

Yes

Yes

SP1 UR3

6.1.0.581

Blackberry 6

Yes

No

RTM

6.0.0.809

Blackberry 7

Yes

No

RTM

6.0.0.809

Blackberry 10

Yes

No

RTM

6.0.0.809

iOS6

Yes

Yes

RTM

6.0.0.809

iOS7

Yes

Yes

RTM

6.0.0.809

iOS8

Yes

Yes

SP1 UR3

6.1.3.119

Windows Phone 8

Yes

Yes

RTM

6.0.0.809

Windows Phone 8.1

Yes

Yes

RTM

6.0.0.809

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