The adjusted cost and profit are calculated incorrectly when you create the customer statistics by using the Standard costing method in Microsoft Dynamics NAV 2009 SP1

This article applies to Microsoft Dynamics NAV for all locales.

Symptoms

Assume that you check the customer statistics in the Customer card or run the Sales Statistics report (report 112), the Salesperson - Sales Statistics report (report 114) or the Salesperson - Commission report (report 115) for an item in Microsoft Dynamics NAV 2009 Service Pack 1 (SP1). However, you notice that the adjusted cost and profit in the statistics are incorrect. This problem occurs when you generate the statistics by using the Standard costing method for the item. You expect the adjusted cost and profit to be the same with the costs in the posted sales invoice.

Resolution

Hotfix information

A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV 2009 service pack or the next Microsoft Dynamics NAV version that contains this hotfix.

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.



Installation information

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.

Note Before you install this hotfix, verify that all Microsoft Navision client users are logged off the system. This includes Microsoft Navision Application Services (NAS) client users. You should be the only client user who is logged on when you implement this hotfix.

To implement this hotfix, you must have a developer license.

We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:

  • The Modify permission for the object that you will be changing.

  • The Execute permission for the System Object ID 5210 object and for the System Object ID 9015 object.



Note You do not have to have rights to the data stores unless you have to perform data repair.

Code changes

Note Always test code fixes in a controlled environment before you apply the fixes to your production computers.
To resolve this problem, follow these steps:

  1. Add the procedures as follows OBJECT Codeunit 5836 Cost Calculation Management:

    1. PROCEDURE CalcCustLedgActualCostLCY@128(CustLedgEntry@1000 : Record 21) : Decimal;
      VAR
      ValueEntry@1001 : Record 5802;
      BEGIN
      WITH CustLedgEntry DO BEGIN
      IF NOT ("Document Type" IN ["Document Type"::Invoice,"Document Type"::"Credit Memo"]) THEN
      FIELDERROR("Document Type");

      ValueEntry.SETCURRENTKEY("Document No.");
      ValueEntry.SETRANGE("Document No.","Document No.");
      IF "Document Type" = "Document Type"::Invoice THEN
      ValueEntry.SETFILTER(
      "Document Type",
      '%1|%2',
      ValueEntry."Document Type"::"Sales Invoice",ValueEntry."Document Type"::"Service Invoice")
      ELSE
      ValueEntry.SETFILTER(
      "Document Type",
      '%1|%2',
      ValueEntry."Document Type"::"Sales Credit Memo",ValueEntry."Document Type"::"Service Credit Memo");
      ValueEntry.SETFILTER("Entry Type",'<> %1',ValueEntry."Entry Type"::Revaluation);
      EXIT(SumValueEntriesCostAmt(ValueEntry));
      END;
      END;
    2. PROCEDURE CalcCustActualCostLCY@127(VAR Customer@1000 : Record 18) : Decimal;
      VAR
      ValueEntry@1001 : Record 5802;
      BEGIN
      WITH ValueEntry DO BEGIN
      SETCURRENTKEY("Source Type","Source No.");
      SETRANGE("Source Type","Source Type"::Customer);
      SETRANGE("Source No.",Customer."No.");
      SETFILTER("Posting Date",Customer.GETFILTER("Date Filter"));
      SETFILTER("Global Dimension 1 Code",Customer.GETFILTER("Global Dimension 1 Filter"));
      SETFILTER("Global Dimension 2 Code",Customer.GETFILTER("Global Dimension 2 Filter"));
      SETFILTER("Entry Type",'<> %1',"Entry Type"::Revaluation);
      CALCSUMS("Cost Amount (Actual)");
      EXIT("Cost Amount (Actual)");
      END;
      END;
  2. Change the code in the Customer Statistics form (151) as follows:
    Existing code

    ...
    OnAfterGetRecord=VAR
    ...
    CustSalesLCY[i] := "Sales (LCY)";
    CustProfit[i] := "Profit (LCY)" + CostCalcMgt.NonInvtblCostAmt(Rec);

    // Delete the following line.
    AdjmtCostLCY[i] := CostCalcMgt.CalcCustAdjmtCostLCY(Rec);
    // End of the deleted line.

    AdjCustProfit[i] := CustProfit[i] + AdjmtCostLCY[i];
    ...

    Replacement code

    ...
    OnAfterGetRecord=VAR
    ...
    CustSalesLCY[i] := "Sales (LCY)";
    CustProfit[i] := "Profit (LCY)" + CostCalcMgt.NonInvtblCostAmt(Rec);

    // Add the following line.
    AdjmtCostLCY[i] := CustSalesLCY[i] - CustProfit[i] + CostCalcMgt.CalcCustActualCostLCY(Rec);
    // End of the added line.

    AdjCustProfit[i] := CustProfit[i] + AdjmtCostLCY[i];
    ...
  3. Change the code in the Sales Statistics report (112) as follows:
    Existing code

    ...
    DataItemTable=Table18;
    ...
    OnAfterGetRecord=VAR
    ...
    CustSalesLCY[i] := "Sales (LCY)";
    CustProfitLCY[i] := "Profit (LCY)" + CostCalcMgt.NonInvtblCostAmt(Customer);

    // Delete the following line.
    AdjmtCostLCY[i] := CostCalcMgt.CalcCustAdjmtCostLCY(Customer);
    // End of the deleted line.

    AdjCustProfitLCY[i] := CustProfitLCY[i] + AdjmtCostLCY[i];
    ...

    Replacement code

    ...
    DataItemTable=Table18;
    ...
    OnAfterGetRecord=VAR
    ...
    CustSalesLCY[i] := "Sales (LCY)";
    CustProfitLCY[i] := "Profit (LCY)" + CostCalcMgt.NonInvtblCostAmt(Customer);

    // Add the following line.
    AdjmtCostLCY[i] := "Sales (LCY)" - CustProfitLCY[i] + CostCalcMgt.CalcCustActualCostLCY(Customer);
    // End of the added line.

    AdjCustProfitLCY[i] := CustProfitLCY[i] + AdjmtCostLCY[i];
    ...
  4. Change the code in the Salesperson - Sales Statistics report (114) as follows:
    Existing code

    ...
    DataItemTable=Table21;
    DataItemTableView=SORTING(Salesperson Code,Posting Date);
    ...
    OnAfterGetRecord=VAR
    CostCalcMgt@1000 : Codeunit 5836;
    BEGIN
    IF "Document Type" IN ["Document Type"::Invoice,"Document Type"::"Credit Memo"] THEN

    // Delete the following line.
    AdjProfit := "Profit (LCY)" + CostCalcMgt.CalcCustLedgAdjmtCostLCY("Cust. Ledger Entry")
    // End of the deleted line.

    ELSE
    AdjProfit := "Profit (LCY)";
    END;
    ...

    Replacement code

    ...
    DataItemTable=Table21;
    DataItemTableView=SORTING(Salesperson Code,Posting Date);
    ...
    OnAfterGetRecord=VAR
    CostCalcMgt@1000 : Codeunit 5836;
    BEGIN
    IF "Document Type" IN ["Document Type"::Invoice,"Document Type"::"Credit Memo"] THEN

    // Add the following line.
    AdjProfit := "Sales (LCY)" + CostCalcMgt.CalcCustLedgActualCostLCY("Cust. Ledger Entry")
    // End of the added line.

    ELSE
    AdjProfit := "Profit (LCY)";
    END;
    ...
  5. Change the code in the Salesperson - Commission report (115) as follows:
    Existing code

    ...
    DataItemTable=Table21;
    DataItemTableView=SORTING(Salesperson Code,Posting Date)
    WHERE(Document Type=FILTER(Invoice|Credit Memo));
    ...
    OnAfterGetRecord=VAR
    CostCalcMgt@1000 : Codeunit 5836;
    BEGIN
    SalesCommissionAmt := ROUND("Sales (LCY)" * "Salesperson/Purchaser"."Commission %" / 100);
    ProfitCommissionAmt := ROUND("Profit (LCY)" * "Salesperson/Purchaser"."Commission %" / 100);

    // Delete the following line.
    AdjProfit := "Profit (LCY)" + CostCalcMgt.CalcCustLedgAdjmtCostLCY("Cust. Ledger Entry");
    // End of the deleted line.

    AdjProfitCommissionAmt := ROUND(AdjProfit * "Salesperson/Purchaser"."Commission %" / 100);
    END;
    ...

    Replacement code

    ...
    DataItemTable=Table21;
    DataItemTableView=SORTING(Salesperson Code,Posting Date)
    WHERE(Document Type=FILTER(Invoice|Credit Memo));
    ...
    OnAfterGetRecord=VAR
    CostCalcMgt@1000 : Codeunit 5836;
    BEGIN
    SalesCommissionAmt := ROUND("Sales (LCY)" * "Salesperson/Purchaser"."Commission %" / 100);
    ProfitCommissionAmt := ROUND("Profit (LCY)" * "Salesperson/Purchaser"."Commission %" / 100);

    // Add the following line.
    AdjProfit := "Sales (LCY)" + CostCalcMgt.CalcCustLedgActualCostLCY("Cust. Ledger Entry");
    // End of the added line.

    AdjProfitCommissionAmt := ROUND(AdjProfit * "Salesperson/Purchaser"."Commission %" / 100);
    END;
    ...


Prerequisites

You must have Microsoft Dynamics NAV 2009 service pack 1 (SP1) installed to apply this hotfix.

Removal information

You cannot remove this hotfix.

VSTF Dynamics NAVSE: 207903

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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