Symptoms
When you create a company in Management Reporter, the Data Provider is not available in the Source System drop-down list.
Cause
Cause 1
Management Reporter is installed on Windows Server 2008 64-bit and the Enable 32-Bit Applications is set the True in the Application Pool.
Cause 2
The Data Provider has not been installed.
Resolution
Resolution 1
Check that the Enable 32-bit Applications option is set to False.
1. Open Internet Information Services (IIS) Manager.
2. Expand the server.
3. Click Application Pools.
4. Right-click Management Reporter and then click Advanced Settings.
5. Change Enable 32-Bit Applications from True to False.
6. Click OK.
7. Restart IIS.
Resolution 2
Check that the Data Provider is installed. By default, the provider will be installed at C:\Program Files\Microsoft Dynamics ERP\Management Reporter\2.0\Providers. The Provider folder will have a subfolder for the Data Provider that is installed. Within that folder, there will be a file that is named Microsoft.Dynamics.Performance.DataProvider.GeneralLedger.nn.dll, where nn is the name of the Dynamics ERP you have installed. If the Data Provider is not installed, you can download it from the link below.
https://mbs.microsoft.com/customersource/downloads/servicepacks/MROverview.htm
