This article applies to Microsoft Dynamics NAV for all countries and all language locales.

Symptoms

Consider the following scenario:

  • You use Microsoft Dynamics NAV 2009 or Microsoft Dynamics NAV 5.0 Service Pack 1 (SP1).

  • You import several language modules into the Microsoft Dynamics NAV environment.

  • You try to import one or more *.fob files which were exported from Microsoft Dynamics NAV 2009 SP1.

In this scenario, the Microsoft Dynamics NAV client crashes.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newst art.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global +Support+ContactsCustomers

https://mbs.microsoft.com/customersource/support/information/SupportIn formation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.



How to obtain the Microsoft Dynamics NAV hotfix or update files

After you request a Microsoft Dynamics NAV hotfix, a hyperlink will be sent to you in an e-mail.


The e-mail will contain a hyperlink and a password. You can use the hyperlink to download the Microsoft Dynamics NAV hotfix or the update files. When you click the hyperlink, the File Download – Security Warning dialog box opens. Then, you are prompted to run, to save, or to cancel the download.


If you click Run, the files start the download and the extraction process. You must specify a folder for the new files, and then provide the password.


If you click Save, you must specify a path for saving the compressed file. When you open the file that you saved, you are prompted to specify a path for the files. Then, you must provide the password provided in the e-mail.


If you click Cancel, the download process stops.


How to install a Microsoft Dynamics NAV hotfix or an update file

The Microsoft Dynamics NAV platform hotfixes and updates are made available as single files. To install a Microsoft Dynamics NAV hotfix or an update, you must replace the existing Microsoft Dynamics NAV installation files with the hotfix or the update files. To do this, follow these steps.

Microsoft Dynamics NAV 2009

Step 1: Replace the files in the Microsoft Dynamics NAV Classic Client installation

In the Microsoft Dynamics NAV Classic Client installation, replace the following files by using the hotfix or the update file.

File name

File version

File size

Date

Time

Platform

Dbm.dll

6.0.32034.0

444,232

18-Dec-2010

17:27

x86

Fin.exe

6.0.32034.0

12,257,096

18-Dec-2010

17:27

x86

Finhlink.exe

6.0.32034.0

452,432

18-Dec-2010

17:27

x86

Finsql.exe

6.0.32034.0

12,343,120

18-Dec-2010

17:27

x86

Nc_netb.dll

6.0.32034.0

108,368

18-Dec-2010

17:27

x86

Nc_tcp.dll

6.0.32034.0

108,368

18-Dec-2010

17:27

x86

Nc_tcps.dll

6.0.32034.0

153,424

18-Dec-2010

17:27

x86

Ndbcs.dll

6.0.32034.0

1,333,072

18-Dec-2010

17:27

x86

Slave.exe

6.0.32034.0

161,616

18-Dec-2010

17:27

x86

To replace the existing Microsoft Dynamics NAV files, follow these steps:

  1. Close the Microsoft Dynamics NAV Classic Client.

  2. Locate the Microsoft Dynamics NAV Classic Client installation directory. The Microsoft Dynamics NAV Classic Client is usually installed in the following directory:

    C:\Program Files\Microsoft Dynamics NAV\60\Classic

  3. Copy the files that you downloaded.

  4. Paste the files that you downloaded into the Microsoft Dynamics NAV Classic Client installation directory.

  5. Click Yes to overwrite the files in the directory.

Step 2: Replace the files in the Microsoft Dynamics NAV RoleTailored client installation

In the Microsoft Dynamics NAV RoleTailored client installation, replace the following files by using the hotfix or the update file.

File name

File version

File size

Date

Time

Platform

Dundaswinchart.dll

5.0.0.1692

2,733,920

18-Dec-2010

17:18

x86

Microsoft.dynamics.framework.patterns.dll

1.2.10579.551

71,648

18-Dec-2010

06:59

x86

Microsoft.dynamics.framework.ui.dll

1.2.10579.551

653,272

18-Dec-2010

06:59

x86

Microsoft.dynamics.framework.ui.mapping.dll

1.2.10579.551

100,328

18-Dec-2010

06:59

x86

Microsoft.dynamics.framework.ui.navigation.dll

1.2.10579.551

21,480

18-Dec-2010

06:59

x86

Microsoft.dynamics.framework.ui.ux2006.dll

1.2.10579.551

92,048

18-Dec-2010

17:03

x86

Microsoft.dynamics.framework.ui.ux2006.winforms.dll

1.2.10579.551

38,816

18-Dec-2010

17:02

x86

Microsoft.dynamics.framework.ui.windows.dll

1.2.10579.551

83,944

18-Dec-2010

06:59

x86

Microsoft.dynamics.framework.ui.winforms.controls.dll

1.2.10579.551

2,066,424

18-Dec-2010

06:59

x86

Microsoft.dynamics.framework.ui.winforms.dll

1.2.10579.551

636,904

18-Dec-2010

06:59

x86

Microsoft.dynamics.nav.client.builder.dll

6.0.32034.0

165,776

18-Dec-2010

17:02

x86

Microsoft.dynamics.nav.client.exe

6.0.32034.0

141,184

18-Dec-2010

17:02

x86

Microsoft.dynamics.nav.client.interop.communicator.dll

1.0.559.183

75,688

18-Dec-2010

17:02

x86

Microsoft.dynamics.nav.client.serviceconnection.dll

6.0.32034.0

75,680

18-Dec-2010

17:02

x86

Microsoft.dynamics.nav.client.ui.dll

6.0.32034.0

427,904

18-Dec-2010

17:02

x86

Microsoft.dynamics.nav.client.winforms.dll

6.0.32034.0

276,368

18-Dec-2010

17:02

x86

Microsoft.dynamics.nav.client.winforms.tlb

Not applicable

2,652

18-Dec-2010

12:30

Not applicable

Microsoft.dynamics.nav.language.dll

6.0.32034.0

1,865,600

18-Dec-2010

17:02

x86

Microsoft.dynamics.nav.types.dll

6.0.32034.0

382,840

18-Dec-2010

17:02

x86

Microsoft.dynamics.nav.watson.dll

6.0.32034.0

38,784

18-Dec-2010

17:03

x86

Microsoft.office.interop.outlook.dll

10.0.4504.0

395,136

18-Dec-2010

17:18

x86

To replace these files, follow these steps:

  1. Close the Microsoft Dynamics NAV RoleTailored client.

  2. Locate the Microsoft Dynamics NAV RoleTailored client installation directory. The Microsoft Dynamics NAV RoleTailored client is usually installed in the following directory:

    C:\Program Files\Microsoft Dynamics NAV\60\RoleTailored Client

  3. Copy the files that you downloaded.

  4. Paste the files that you downloaded into the Microsoft Dynamics NAV RoleTailored client installation directory.

  5. Click Yes to overwrite the files in the directory.

Step 3: Replace the files in the Microsoft Dynamics NAV Server installation

In the Microsoft Dynamics NAV Server installation, replace the following files by using the hotfix or the update file.

File name

File version

File size

Date

Time

Platform

Httpcfg.exe

5.2.3790.0

22,352

18-Dec-2010

17:17

x86

Microsoft.dynamics.nav.language.dll

6.0.32034.0

1,865,600

18-Dec-2010

17:02

x86

Microsoft.dynamics.nav.ncl.dll

6.0.32034.0

489,336

18-Dec-2010

17:02

x86

Microsoft.dynamics.nav.server.exe

6.0.32034.0

137,088

18-Dec-2010

17:02

x86

Microsoft.dynamics.nav.service.dll

6.0.32034.0

120,704

18-Dec-2010

17:02

x86

Microsoft.dynamics.nav.service.runtime.dll

6.0.32034.0

63,376

18-Dec-2010

17:02

x86

Microsoft.dynamics.nav.service.webservices.dll

6.0.32034.0

128,920

18-Dec-2010

17:02

x86

Microsoft.dynamics.nav.types.dll

6.0.32034.0

382,840

18-Dec-2010

17:01

x86

Microsoft.dynamics.nav.watson.dll

6.0.32034.0

38,784

18-Dec-2010

17:02

x86

Nclcsrt.etx

Not applicable

87,279

18-Dec-2010

08:30

Not applicable

Nclcsrt.stx

Not applicable

81,083

18-Dec-2010

08:30

Not applicable

Nclcsrts.dll

Not applicable

1,394,512

18-Dec-2010

17:17

x86

Ndbcs.dll

6.0.32034.0

1,333,072

18-Dec-2010

17:17

x86

To replace these files, follow these steps:

  1. Stop the Microsoft Dynamics NAV Server.

  2. Locate the Microsoft Dynamics NAV Server installation directory. The Microsoft Dynamics NAV Server is usually installed in the following directory:

    C:\Program Files\Microsoft Dynamics NAV\60\Service

  3. Copy the files that you downloaded.

  4. Paste the files that you downloaded into the Microsoft Dynamics NAV Server installation directory.

  5. Click Yes to overwrite the files in the directory.

  6. Start the Microsoft Dynamics NAV Server.

Step 4: Replace the files in the Microsoft Dynamics NAV Application Server installation

If you have Microsoft Dynamics NAV Application Server installed, replace the following files in the Microsoft Dynamics NAV Application Server installation by using the hotfix or the update files.

File name

File version

File size

Date

Time

Platform

Dbm.dll

6.0.32034.0

444,232

18-Dec-2010

17:26

x86

Nas.exe

6.0.32034.0

2,082,632

18-Dec-2010

17:26

x86

Nassql.exe

6.0.32034.0

2,168,656

18-Dec-2010

17:26

x86

Ndbcs.dll

6.0.32034.0

1,333,072

18-Dec-2010

17:26

x86

Slave.exe

6.0.32034.0

161,616

18-Dec-2010

17:26

x86

To replace the files, follow these steps.

  1. Stop the Microsoft Dynamics NAV Application Server.

  2. Locate the Microsoft Dynamics NAV Application Server installation directory. The Microsoft Dynamics NAV Application Server is usually installed in the following directory:

    C:\Program Files\Microsoft Dynamics NAV\60\Application Server

  3. Copy the files that you downloaded.

  4. Paste the files that you downloaded into the Microsoft Dynamics NAV Application Server installation directory.

  5. Click Yes to overwrite the files in the directory.

  6. Start the Microsoft Dynamics NAV Application Server.

Step 5: Replace the files in the Microsoft Dynamics NAV SDK installation

If you have Microsoft Dynamics NAV SDK installed, replace the following files.

File name

File version

File size

Date

Time

Platform

Cf.h

Not applicable

57,944

18-Dec-2010

12:30

Not applicable

Cfront.dll

6.0.32034.0

1,496,912

18-Dec-2010

17:26

x86

Cfront.ocx

6.0.32034.0

145,232

18-Dec-2010

17:26

x86

Cfrontsql.dll

6.0.32034.0

1,689,432

18-Dec-2010

17:26

x86

Libload.c

Not applicable

31,718

18-Dec-2010

07:12

Not applicable

Microsoft.dynamics.nav.cfront.cfrontdotnet.dll

6.0.32034.0

182,168

18-Dec-2010

17:02

x86

Microsoft.dynamics.nav.cfront.cfrontdotnet.xml

Not applicable

442,257

18-Dec-2010

07:28

Not applicable

Sample.c

Not applicable

28,718

18-Dec-2010

07:12

Not applicable

Sample.exe

6.0.32034.0

165,712

18-Dec-2010

17:26

x86

To replace the files, follow these steps.

  1. Locate the Microsoft Dynamics NAV SDK installation directories. The Microsoft Dynamics NAV SDK is usually installed in the following directories:

    C:\Program Files\Microsoft Dynamics NAV\60\SDK\CFRONT

    C:\Program Files\Microsoft Dynamics NAV\60\SDK\Communication Components

    C:\Program Files\Common Files\Microsoft Dynamics NAV\Communication Component

  2. Choose the SDK to update, either C/Front or Communication Components.

  3. Copy the files that you downloaded.

  4. Paste the files that you downloaded into the appropriate Microsoft Dynamics NAV SDK installation directory.

  5. Click Yes to overwrite the files in the directory.

Note If you downloaded a hotfix or an update for the communication components, you must register the .dll files individually.

Step 6: Replace the files in the Microsoft Dynamics NAV ODBC driver installation

If you have the Microsoft Dynamics NAV ODBC driver installed, replace the following files in the Microsoft Dynamics NAV ODBC driver installation.

File name

File version

File size

Date

Time

Platform

Cfront.dll

6.0.32034.0

1,496,912

18-Dec-2010

17:24

x86

Dbm.dll

6.0.32034.0

444,232

18-Dec-2010

17:24

x86

Nc_netb.dll

6.0.32034.0

108,368

18-Dec-2010

17:24

x86

Nc_tcp.dll

6.0.32034.0

108,368

18-Dec-2010

17:24

x86

Nc_tcps.dll

6.0.32034.0

153,424

18-Dec-2010

17:24

x86

Nodbc.dll

6.0.32034.0

2,004,816

18-Dec-2010

17:24

x86

Nodbc.xml

Not applicable

1,209

16-Jun-2009

19:24

Not applicable

Nodbccfg.cfg

6.0.32034.0

618,496

18-Dec-2010

08:09

Not applicable

Nodbccfg.xml

Not applicable

2,472

16-Jun-2009

19:24

Not applicable

Slave.exe

6.0.32034.0

161,616

18-Dec-2010

17:24

x86

To replace the files, follow these steps.

  1. Locate the Microsoft Dynamics NAV ODBC driver installation directory. The Microsoft Dynamics NAV ODBC driver is usually installed in the following directory:

    C:\Program Files\Microsoft Dynamics NAV\60\ODBC

  2. Copy the files that you downloaded.

  3. Paste the files that you downloaded into the Microsoft Dynamics NAV ODBC driver installation directory.

  4. Click Yes to overwrite the files in the directory.

Microsoft Dynamics NAV 5.0 SP1

Step 1: Replace the files in the Microsoft Dynamics NAV Classic Client installation

In the Microsoft Dynamics NAV client installation, replace the following files by using the hotfix or the update file.

File name

File version

File size

Date

Time

Platform

Dbm.dll

5.0.32009.0

434,176

09-Dec-2010

19:53

x86

Fin.exe

5.0.32009.0

10,747,904

09-Dec-2010

19:31

x86

Finhlink.exe

5.0.32009.0

339,968

09-Dec-2010

19:44

x86

Finsql.exe

5.0.32009.0

10,809,344

09-Dec-2010

20:17

x86

Nc_netb.dll

5.0.32009.0

102,400

09-Dec-2010

19:54

x86

Nc_tcp.dll

5.0.32009.0

102,400

09-Dec-2010

19:54

x86

Nc_tcps.dll

5.0.32009.0

147,456

09-Dec-2010

19:55

x86

Ndbcs.dll

5.0.32009.0

1,286,144

09-Dec-2010

20:20

x86

Slave.exe

5.0.32009.0

151,552

09-Dec-2010

19:44

x86

To replace the existing Microsoft Dynamics NAV files, follow these steps:

  1. Close the Microsoft Dynamics NAV Classic Client.

  2. Locate the Microsoft Dynamics NAV Classic Client installation directory. The Microsoft Dynamics NAV Classic Client is usually installed in the following directory:

    C:\Program Files\Microsoft Dynamics NAV\CSIDE Client\

  3. Copy the files that you downloaded.

  4. Paste the files that you downloaded into the Microsoft Dynamics NAV Classic Client installation directory.

  5. Click Yes to overwrite the files in the directory.

Step 2: Replace the files in the Microsoft Dynamics NAV Application Server installation

If you have Microsoft Dynamics NAV Application Server installed, replace the following files in the Microsoft Dynamics NAV Application Server installation by using the hotfix or the update files.

File name

File version

File size

Date

Time

Platform

Dbm.dll

5.0.32009.0

434,176

09-Dec-2010

19:53

x86

Nas.exe

5.0.32009.0

1,859,584

09-Dec-2010

19:41

x86

Nassql.exe

5.0.32009.0

1,916,928

09-Dec-2010

20:19

x86

Ndbcs.dll

5.0.32009.0

1,286,144

09-Dec-2010

20:20

x86

Slave.exe

5.0.32009.0

151,552

09-Dec-2010

19:44

x86

To replace the files, follow these steps:

  1. Stop the Microsoft Dynamics NAV Application Server.

  2. Locate the Microsoft Dynamics NAV Application Server installation directory. The Microsoft Dynamics NAV Application Server is usually installed in the following directory:

    C:\Program Files\Microsoft Dynamics NAV\Application Server

  3. Copy the files that you downloaded.

  4. Paste the files that you downloaded into the Microsoft Dynamics NAV Application Server installation directory.

  5. Click Yes to overwrite the files in the directory.

  6. Start the Microsoft Dynamics NAV Application Server.

Step 3: Replace the files in the Microsoft Dynamics NAV ODBC driver installation

If you have the Microsoft Dynamics NAV ODBC driver installed, replace the following files in the Microsoft Dynamics NAV ODBC driver installation.

File name

File version

File size

Date

Time

Platform

Cfront.dll

5.0.32009.0

1,294,336

09-Dec-2010

19:55

x86

Dbm.dll

5.0.32009.0

434,176

09-Dec-2010

19:53

x86

Nc_netb.dll

5.0.32009.0

102,400

09-Dec-2010

19:54

x86

Nc_tcp.dll

5.0.32009.0

102,400

09-Dec-2010

19:54

x86

Nc_tcps.dll

5.0.32009.0

147,456

09-Dec-2010

19:55

x86

Nodbc.dll

5.0.32009.0

2,650,112

09-Dec-2010

19:35

x86

Nodbc.xml

Not Applicable

1,209

07-Apr-2008

01:09

Not Applicable

Nodbccfg.cfg

5.0.32009.0

614,400

09-Dec-2010

19:36

Not Applicable

Nodbccfg.xml

Not Applicable

2,472

07-Apr-2008

01:09

Not Applicable

Slave.exe

5.0.32009.0

151,552

09-Dec-2010

19:44

x86

To replace the files, follow these steps:

  1. Locate the Microsoft Dynamics NAV ODBC driver installation directory. The Microsoft Dynamics NAV ODBC driver is usually installed in the following directory:

    C:\Program Files\Common Files\Dynamics NAV\NODBC\

  2. Copy the files that you downloaded.

  3. Paste the files that you downloaded into the Microsoft Dynamics NAV ODBC driver installation directory.

  4. When you are prompted, click Yes to overwrite the files in the installation directory.


Prerequisites

To apply this hotfix, you must have one of the following products installed:

  • Microsoft Dynamics NAV 2009

  • Microsoft Dynamics NAV 5.0 SP1

Workaround

To work around this problem, export the objects in text format instead of as .fob files.

Status

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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