Deploying or Opening the App When viewing the Dynamics 365 App for Outlook section within Settings, a user does not appear in the All Eligible Users list. The app has been deployed but the user does not see the app appear within Outlook. When attempting to open the app within Outlook, the user sees a white screen and the app does not load successfully. When attempting to open the app within Outlook, the user encounters an error message. Tracking Email or Appointments No search results returned in Regarding lookup of Dynamics 365 App for Outlook When attempting to track an email or appointment, the item shows as "Track Pending" and is not created in Dynamics 365 Track and Set Regarding options are missing in Dynamics 365 App for Outlook Tracking Contacts Unable to track contacts within the Add-ins area of Outlook Customization Customize the track regarding card Filter entities and views that appear in Dynamics 365 App for Outlook Add a custom entity to Quick create Enable a custom entity to appear in the Regarding lookup Search on custom field in Regarding lookup