This article is for people with visual or cognitive impairments who use a screen reader program such as Windows Narrator, JAWS, or NVDA with Microsoft 365 products. This article is part of the Microsoft 365 screen reader support content set where you can find more accessibility information on our apps. For general help, visit Microsoft Support.
Use a screen reader to submit feedback with the Windows Feedback Hub. We have tested it with Narrator, but it might work with other screen readers as long as they follow common accessibility standards and techniques.
Notes:
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To learn more about screen readers, go to How screen readers work with Microsoft 365.
Submit feedback
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Open the Feedback Hub app from the Start menu. You hear: “Give us feedback to make Windows better.”
Note: You can also start submitting a new feedback item directly by pressing the Windows logo key + F. This also takes a screenshot of your desktop and attaches it to the feedback item. If you do this, skip to step 4.
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To sign in, press the Tab key until you hear "Sign in now," and press Enter. The Sign in window opens. Press the Tab key until you hear the account you want to sign in with, and press Enter. If you don't hear the name of your account, press the Tab key until you hear "Use a different account," select the account type with the Up and Down arrow keys, and press Enter. Enter the your email address and other credentials as required.
If you have previously signed in to the Feedback Hub app, or do not want to sign in, skip this step.
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Press the Tab key until you hear “Report a problem,” or “Suggest a feature,” depending on the kind of feedback you want to send, and press Enter.
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You hear: “Summarize your feedback.” Type a summary of the feedback you want to submit.
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You can include an optional detailed explanation with your feedback. To do so, press the Tab key until you hear “Explain in more detail,” and type the detailed explanation.
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Press the Tab key until you hear “Next,” and press Enter.
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The Feedback Hub automatically selects a feedback category based on the information you have entered. To review this suggestion, press the Tab key until you hear “Feedback category,” followed by the automatically selected category.
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To change the automatically selected category, press Spacebar, then press the Up or Down arrow key until you hear the category that best describes your feedback, and press Enter.
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Press the Tab key until you hear “Feedback subcategory,” followed by the automatically selected subcategory.
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To change the automatically selected subcategory, press Spacebar, then press the Up or Down arrow key until you hear the subcategory that best describes your feedback, and press Enter.
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Press the Tab key until you hear “Next,” and press Enter.
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The Feedback Hub app tries to find existing feedback similar to yours. Adding your feedback to existing feedback helps to understand the issue better. To browse similar feedback, press the Up or Down arrow keys until you find one that matches yours, or until you hear: “New feedback.”
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Press the Tab key until you hear “Next,” and press Enter.
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You hear: “Consider this a blocking issue.” If the issue you're sending feedback about is preventing you from working or completing a specific task, press Spacebar to toggle this checkbox.
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You hear: “Which of the following best describes your problem?” To browse the options, press the Up or Down arrow key until you find the one that best describes your issue, and press Spacebar to select it.
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Press the Tab key until you hear: “Attachments.” If you want to, you can attach several kinds of additional information to your feedback item.
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To attach a screen shot from the clipboard, press Ctrl+V.
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To attach a file, press the Tab key until you hear “Attach a file,” and press Enter to open a file dialog box. Find the file you want to attach, press the Tab key until you hear “Open,” and press Enter to attach the file.
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To attach a diagnostics recording of you trying to recreate a problem, press the Tab key until you hear “Recreate my problem,” and press Enter. To start the recording, press the Tab key until you hear “Start recording,” and press Enter. You can now minimize the Feedback Hub app and perform the necessary steps in another application. Once you’re finished, return the focus to the Feedback Hub app, press the Tab they until you hear “Stop recording,” and press Enter.
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Press the Tab key until you hear “I agree to send attached files and diagnostics to Microsoft along with my feedback,” and press Spacebar to fill the checkbox.
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Press the Tab key until you hear “Submit,” and press Enter.
See also
Technical support for customers with disabilities
Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.
If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.
