Find the serial number on Microsoft Modern PC accessories

To register your Microsoft Modern PC accessory or to use self-service setup and maintenance options, you'll need its serial number.

How to find the serial number for your Modern PC Accessory

There are several ways you can find your Microsoft Modern PC accessory serial number—with the Microsoft Accessory Center app, on the packaging, or on the accessory itself.

Find the serial number in the Microsoft Accessory Center app

The Microsoft Accessory Center app shows the serial number for the Microsoft Modern audio and webcam accessories. Open the app, select the accessory, and then select Device details. Get the Microsoft Accessory Center app.

Find the serial number on the packaging

If you still have the original packaging for your Microsoft Modern PC accessory, you can find the serial number on the barcode label.

Find the serial number for Microsoft Modern PC accessories

To find the serial number on the Microsoft Modern USB Headset, you'll need to remove the right ear pad from the device.

To remove the ear pad:

  1. Hold the base of the headset in one hand.

  2. With your other hand, gently pull the cushioned ear pad out and away from the ear cup to remove the ear pad.

  3. The 14-alphanumeric serial number will be on the headset base. Take note of the serial number before reattaching the ear pad.

Microsoft Modern USB Headset with ear pad removed

To reattach the ear pad:

  1. Hold the base of the headset in one hand.

  2. With your other hand, take the ear pad you removed and fit it into the ear cup.

To find the serial number on the Microsoft Modern Wireless Headset, you'll need to remove the right ear pad from the device.

To remove the ear pad:

  1. Hold the base of the headset in one hand.

  2. With your other hand, gently pull the cushioned ear pad out and away from the ear cup to remove the ear pad.

  3. The 14–alphanumeric serial number will be on the headset base. Take note of the serial number before reattaching the ear pad.

Microsoft Modern Wireless Headset with ear pad removed

To reattach the ear pad:

  1. Hold the base of the headset in one hand.

  2. With your other hand, take the ear pad you removed and fit it into the ear cup.

The 14–alphanumeric serial number is on the bottom of the Microsoft Modern USB-C Speaker.

Microsoft Modern USB-C Speaker with serial number

The 14–alphanumeric serial number is on the front of the Microsoft Modern Webcam above the camera.

Microsoft Modern Webcam with serial number

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