Description of the Office PowerPoint 2007 hotfix package (powerpoint-x-none.msp, pptconv-x-none.msp): August 31, 2010

Applies to: Microsoft Office PowerPoint 2007


This article describes the Microsoft Office PowerPoint 2007 issues that are fixed in the hotfix package that is dated August 31, 2010.


Issue that this hotfix package fixes

  • Consider the following scenario:
    • You check out a PowerPoint presentation that is located on a SharePoint library. 
    • In Office PowerPoint 2007, you click the Microsoft Office Button, point to Send, and then you select E-mail.
    • You open the presentation that is in the attachment.

    In this scenario, the Check In button is unavailable. 
  • Consider the following scenario:
    • In Office PowerPoint 2003, you create a presentation and then you apply a theme.
    • You save the presentation in .html or in .mht format. 
    • You open the presentation in Office PowerPoint 2007.
    • You try to save the presentation.
    In this scenario, you receive the following error message:

    PowerPoint found an error that it cannot correct. You should save presentations, quit, and then restart PowerPoint.

  • Consider the following scenario:
    • You have a computer that has a printer installed.
    • The Print Spooler service on this computer is disabled.
    • You have a PowerPoint presentation that has the Use the following print settings option enabled.
    • ou try to open the presentation by using Office PowerPoint 2007. 
    In this scenario, the presentation does not open.

  • On a computer that is running Office PowerPoint 2007, you add the registry entry that is described in Microsoft Knowledge Base article 827745. However, images that are exported programmatically from Office PowerPoint 2007 are still at 96dpi.

More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


You must have 2007 Microsoft Office suite Service Pack 2 or 2007 Microsoft Office suite Service Pack 1 installed to apply this hotfix package.For more information, click the following article number to view the article in the Microsoft Knowledge Base:

949585 How to obtain the latest service pack for the 2007 Office suite

Restart requirement

You may not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issue that is listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information
File nameFile versionFile sizeDateTimePlatform

Microsoft Windows Installer .msp file information
File nameFile versionFile sizeDateTimePlatform
Powerpoint-x-none.mspNot Applicable4,160,00013-Aug-201017:56Not Applicable
Pptconv-x-none.mspNot Applicable1,196,54413-Aug-201017:56Not Applicable
After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

File nameFile versionFile sizeDateTimePlatform,06412-Mar-200900:17x86

File nameFile versionFile sizeDateTimePlatform


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates