- The administrator sets the Participation policy to Formal in Microsoft Lync Server 2013 Control Panel.
- You are a formal agent of multiple response groups in difference front-end pools in the Lync Server 2013 environment.
- You open the agent sign-in page by clicking Response Group Settings on the Tools menu in a Lync client.
Note After you apply this update, the administrator may have to increase the time-out value of the server that is running IIS in an environment that has many response groups deployed. Otherwise, the agent sign-in page may time out in one minute (the default time-out value) when it waits for the complete response group list to be constructed.
Article ID: 3051964 - Last Review: 01 May 2015 - Revision: 1