Issue 1When you delete network interfaces on a server that is running Windows Server 2012 R2 or Windows Server 2012, you experience random and intermittent crashes on the system, and you also receive one of the following Stop error messages:
- 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
- 0X139: KERNEL_SECURITY_CHECK_FAILURE
- 0x3B: SYSTEM_SERVICE_EXCEPTION
Issue 2Some cluster nodes that are running Windows Server 2012 R2 or Windows Server 2012 go down because of the corruption in NDIS and netcfg.
To fix these issues, we have released an update through Windows Update and Microsoft Download Center. Even though these issues have been observed only in Windows Server 2012 R2 or Windows Server 2012, the update also applies to Windows 8.1 and Windows RT 8.1.
Method 1: Windows UpdateThis update is provided as a Recommended update on Windows Update. For more information on how to run Windows Update, see How to get an update through Windows Update.
Method 2: Microsoft Download CenterThe following files are available for download from the Microsoft Download Center:
|All supported x86-based versions of Windows 8.1||Download the package now.|
|All supported x64-based versions of Windows 8.1||Download the package now.|
|All supported x64-based versions of Windows Server 2012 R2||Download the package now.|
|All supported x64-based versions of Windows Server 2012||Download the package now.|
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
Update detail information
PrerequisitesTo apply this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2.
Restart requirementYou must restart the computer after you apply this update.
Update replacement informationThis update does not replace any previously released update.
Cause of Issue 1This issue occurs because of a bug in Windows that can cause inconsistent network interface data on the system.
Article ID: 3055343 - Last Review: 08 Mar 2016 - Revision: 1