Unowned driver updates are installed unexpectedly from Windows Update

Symptoms

Driver packages are submitted to Microsoft developer center for final disposition in the Driver Distribution Center for publishing on Windows Update. However, hardware IDs for devices that are not owned by the publisher may be listed in the devices' INF files. Therefore, incorrect or conflicting drivers may be installed on the devices.

Note This issue does not occur on PCI devices.

Resolution

These drivers should be removed from Windows Update. Processes are being designed to automatically block non-owners' driver packages from publishing on devices.

If a driver package has been identified as referencing hardware that the publisher does not own, the owner can request that those drivers be removed from Windows Update. To do this, contact DDCHelp@Microsoft.com, and reference the hardware ID and vendor ID.
Properties

Article ID: 3059232 - Last Review: 13 May 2015 - Revision: 1

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