Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened.
We're sorry, but Outlook has run into an error that is preventing it from working correctly. Outlook will need to close as a result. Would you like us to repair now?
And when you try to start Skype for Business, you receive the following error message:
For example, if you want to continue using your MSI installation of Office 2013, you must uninstall your Click-to-Run installation of Skype for Business and then install the MSI version of Skype for Business.
Note Some Office 2013 installations already include Skype for Business. In this situation, there's no need for a separate installation of Skype for Business.
2753630 Side-by-side installations of MSI and Click-to-Run versions of Office 2013 are not supported
To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:
- Start Outlook 2013.
- On the File menu, click Account.
- For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item is not displayed.
Article ID: 3075241 - Last Review: 08 Jul 2015 - Revision: 1