Cumulative Update 24 for Microsoft Dynamics NAV 2013 R2 (Build 42950)

This article applies to Microsoft Dynamics NAV 2013 R2 for all countries and all language locales.


This cumulative update includes all hotfixes and regulatory features that have been released for Microsoft Dynamics NAV 2013 R2, including hotfixes and regulatory features that were released in previous cumulative updates.

This Cumulative Update replaces previously released cumulative updates. You should always install the latest cumulative update.

Note Implementing this cumulative update will require a database conversion unless you have already implemented cumulative update 5.

Licenses versioning

Microsoft Dynamics NAV 2013 R2 cumulative updates and license key versioning:
  • Microsoft Dynamics NAV 2013 R2 license keys are backward compatible with Microsoft Dynamics NAV 2013 instances.
  • Microsoft Dynamics NAV 2013 license keys may not be used with Microsoft Dynamics NAV 2013 R2 instances. Microsoft Dynamics NAV 2013 license keys will not work with Microsoft Dynamics NAV 2013 R2 CU10 (or later) instances.
  • Microsoft Dynamics NAV 2013 and Microsoft Dynamics NAV 2013 R2 license keys are not forward compatible with Microsoft Dynamics NAV 2015 instances.
More details is made available in the October 2014 release of the Microsoft Dynamics Perpetual Licensing Guide.

It may be necessary to update your license after implementing this hotfix to gain access to new objects included in this or a previous cumulative update (this only applies to customer licenses).

For a list of cumulative updates released for Microsoft Dynamics NAV 2013 R2, see released cumulative updates for Microsoft Dynamics NAV 2013 R2 . For a complete list of all hotfixes released in cumulative updates for Microsoft Dynamics NAV 2013 R2, view the following CustomerSource and PartnerSource pages:
Cumulative updates are intended for new and existing customers who are running Microsoft Dynamics NAV 2013 R2.


We recommend that you contact your Microsoft Dynamics Partner before you install hotfixes or updates. It is important to verify that your environment is compatible with the hotfixes or updates being installed. A hotfix or update may cause interoperability issues with customizations and third-party products that work with your Microsoft Dynamics NAV solution.

Problems that are resolved in this cumulative update

The following problems are resolved in this cumulative update:

Platform hotfixes

Note You may have to compile the objects in your database after you apply this hotfix.
375818When personalization data is serialized, the SaveValuesSerializer is saved as OptionCaption, which is language-dependent. It must save as OptionString, which is language-agnostic.
375707Connection cannot be resumed after the client has timed out.

Application hotfixes

IDTitleFunctional areaChanged objects
375668When you run the Update Job Item Cost report with the Automatic Update Job Item Cost set to Yes on the Job Setup page, not all adjust cost item entries of incomplete jobs are checked.CostingCOD 5895
375365In some scenarios, the Order Date function on the Number Series page does not work.FinanceCOD 6620
375730"The Location does not exist. Identification fields and values code" error message when you change the Transfer-to Code value in a transfer order which has a line with blank item number.InventoryTAB 5740 TAB 5741
375842A standard-cost item is received when a purchase return is applied and shipped, and the purchase return is changed from Undone to Lost Recognition of Variance.InventoryCOD 5814 COD 5895
375984The Selection report is missing for assembly documents.InventoryPAG 5754
375688"The length of the string is 101, but it must be less than or equal to 100 characters" error message when you filter the Item Ledger Entry Page on the Document Type field by selecting several values.InventoryPAG 38
375795When you run the Item Age Composition Qty report with a location filter, it shows totals including all locations regardless of the selected location filter.InventoryREP 5807
375866After you post a purchase invoice that is linked to a job, the already scheduled cost and price are changed.JobsCOD 1026 TAB 1003
375691"Attempted to divide by zero." error message when you post a job journal line.JobsCOD 1012
376000Assembly order resource time does not show as allocated time on the Resource Availability page.JobsPAG 361
375749You are allowed to save a routing line to a production order without a routing number.ManufacturingTAB 5409
375674The Description field is not updated in accordance to the vendor language code and corresponding translation codes for the item on a purchase order line that is created by the Order Planning function.PurchaseTAB 246
375970The line discount amount shows incorrect amount in sales and purchase credit memos that use the Copy Document or the Get Posted Document Lines to Reverse functions.SalesCOD 6620
375851The Grace Period field is not used as expected when you use the Create Reminders function.SalesCOD 392
375871If you create a reminder for a customer with a language code, the Open Entries Not Due text is always displayed in the English language if the client language is set to English.SalesCOD 392
375877The Line Amount Excl. VAT and Unit Price Excl. VAT columns are not validated in the service invoice when a new service contract line is added.ServiceCOD 5940 COD 5944
375878The service invoice does not contain all related lines when you add a service contract line and create the related service invoice.ServiceCOD 5940 COD 5944
375949The Amount per Period field is not validated on the service contract header when you insert a new service contract line.ServiceCOD 5940 COD 5944
375782An additional warehouse movement line of action type Place is created with zero quantity when you use the Change Unit of Measure function on movement lines.WarehousePAG 7316
375994In Dynamics NAV 2013 and later versions, ADCS returns a communication error that pushes the real error off the screen.WarehouseCOD 7702

Local application hotfixes

AT - Austria
IDTitleFunctional areaChanged objects
375644Using a return reason code with the Inventory Value Zero option and item tracking results in an unexpected update of the unit cost in the Austrian version.SalesCOD 22
AU - Australia
IDTitleFunctional areaChanged objects
375880The base amounts are incorrect in the GST entries when you invoice post a sales order with 100% prepayment and the Compress Prepayment value set to False in the Australian version.FinanceCOD 80
375712"The transaction cannot be completed as it will cause inconsistencies in the G/L entry table..." error message when you post a payment journal that is applied to purchase invoices with WHT in the Australian version.PurchaseCOD 28040
CH - Switzerland
IDTitleFunctional areaChanged objects
375785The SR Vendor Payment Advice report does not suggest all vendor ledger entries if those have been applied in more than one step in the Swiss version.Cash ManagementREP 11561
375886The G/L Account Sheet with Foreign Currency report is not correctly saved as a .pdf file in the Swiss version.FinanceREP 11564
CZ- Czech
IDTitleFunctional areaChanged objects
375870The General Journal report does not print all entries in the selected period in the Czech version.FinanceREP 11777
375938Issue in the Reverse Charge Statement and Sales Credit Memo reports in the Czech version.FinanceREP 11766
376017Downgrade corrections from Dynamics NAV 2016 in the Czech version.FinanceCOD 11731 COD 12 COD 2 COD 394 COD 418 COD 5631 COD 5704 COD 5705 COD 5802 COD 5817 COD 6620 COD 80 PAG 11774 PAG 11795 PAG 119 PAG 160 PAG 345 PAG 42 PAG 43 PAG 44 PAG 50 PAG 51 PAG 52 PAG 6630 PAG 6640 REP 11700 REP 11765 REP 11782 REP 11797 REP 12 REP 20 REP 31065 REP 31067 REP 31072 REP 31098 REP 502 REP 83 TAB 11709 TAB 11710 TAB 11735 TAB 11736 TAB 11741 TAB 270 TAB 31020 TAB 352 TAB 36 TAB 38
376136Issue with the Payer Uncertainty - Public Bank Acc. check limit in the Czech version.FinanceCOD 11760 COD 415
376138Issue with the Takeover Advance Payment setup in the Czech version.FinanceTAB 31000 TAB 31020
376140Issue when exporting a VAT statement with attachments in the Czech version.FinancePAG 11774
376139Issue with depreciation rounding direction in the Czech version.Fixed AssetsCOD 5616
376146Issue when cash desk users post fixed assets in the Czech version.Fixed AssetsREP 11741 REP 11742 REP 11743 TAB 11731 TAB 11736 TAB 81
FI - Finland
IDTitleFunctional areaChanged objects
375802When you run the Item Expiration – Quantity report with Finnish language, an error is generated in the Finnish version.InventoryREP 5809
FR - France
IDTitleFunctional areaChanged objects
375959The payment slip lines are not updated if you change or add new dimensions on the Posting tab on the Payment Slip page in the French version.Cash ManagementTAB 10865
IT - Italy
IDTitleFunctional areaChanged objects
375845If you have multiple lines on the VAT Exemption page for different periods, the system sets the VAT Exemption Int. Registry No. field to the same value on all lines in the Italian version.VAT/Sales Tax/IntrastatTAB 12186
NA - North America
IDTitleFunctional areaChanged objects
375817North America Check reports wrongly print a separate payment discount line on the stub for credit memos in the North American version.Cash ManagementREP 10411 REP 10401
375539"The transaction cannot be completed because it will cause inconsistencies in the G/L Entry table." error message when you try to post a purchase document with a negative line amount in the North American version.PurchaseCOD 398
375737An error is generated when you run the Carry Out Action Message function on a requisition worksheet if the Use Vendor's Tax Area Code option is enabled and more than one vendor is used for special order purchases on a multiple-line sales order in the North American version.PurchaseCOD 333
NO - Norway
IDTitleFunctional areaChanged objects
376016"A VAT number MUST be nine numbers followed by the letters MVA" error message when you validate an electronic invoice in the Norwegian version.FinanceCOD 10610 COD 10628
376106The new EHF 2.05 format should not export empty elements in the Norwegian version.FinanceCOD 10615 COD 10628


Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix Download Available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website: You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

PartnersCustomersIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

How to obtain the Microsoft Dynamics NAV update files

Click the link in the "Hotfix Download Available" section at the top of this Knowledge Base article to download the Cumulative Update files. After you request the Microsoft Dynamics NAV update, a hyperlink will be sent to you in an e-mail.

The e-mail will contain a hyperlink and a password. You can use the hyperlink to download the Microsoft Dynamics NAV hotfix or the update files. When you click the hyperlink, the File Download - Security Warning dialog box opens. Then, you are prompted to run, to save, or to cancel the download.

If you click Run, the files start the download and the extraction process. You must specify a folder for the new files.

If you click Save, you must specify a path for saving the compressed file. When you open the file that you saved, you are prompted to specify a path for the files.

If you click Cancel, the download process stops.

Which hotfix package to download

This cumulative update has multiple hotfix packages. Select and download one of the following packages depending on the country version of your Microsoft Dynamics NAV 2013 R2 database:
CountryHotfix package
AT - AustriaDownload the ATKB3097766 package
AU - AustraliaDownload the AUKB3097766 package
BE - BelgiumDownload the BEKB3097766 package
CH - SwitzerlandDownload the CHKB3097766 package
CZ - Czech RepublicDownload the CZKB3097766 package
DE - Germany Download the DEKB3097766 package
DK - DenmarkDownload the DKKB3097766 package
ES - SpainDownload the ESKB3097766 package
FI - FinlandDownload the FIKB3097766 package
FR - FranceDownload the FRKB3097766 package
IS - IcelandDownload the ISKB3097766 package
IT - ItalyDownload the ITKB3097766 package
NA - North AmericaDownload the NAKB3097766 package
NL - NetherlandsDownload the NLKB3097766 package
NO - NorwayDownload the NOKB3097766 package
NZ - New ZealandDownload the NZKB3097766 package
RU - RussiaDownload the RUKB3097766 package
SE - SwedenDownload the SEKB3097766 package
UK - United KingdomDownload the GBKB3097766 package
All other countriesDownload the W1KB3097766 package

How to install a Microsoft Dynamics NAV 2013 R2 cumulative update

See how to install a Microsoft Dynamics NAV 2013 cumulative update .


You must have Microsoft Dynamics NAV 2013 R2 installed to apply this hotfix.

More Information


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Article ID: 3097766 - Last Review: 20 Jan 2017 - Revision: 2