Error message when you install eConnect: "Error 1901. Error Attempting to Read From the Source Installation Database"


Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

TechKnowledge Content


Issue


When you install eConnect, you may receive the following error message:

"Error 1901. Error attempting to read from the source installation database: C:\WINNT\Installer\1db4b41.msi"

Resolution


If you are using the PKZip program to extract the downloaded zip file containing the eConnect installation files, try using the built-in zip file utility in Windows XP or a different zip file utility.

This article was TechKnowledge Document ID:32117