Error message when you use eConnect in the Rapid Migration tool for Microsoft Dynamics GP 10.0: "COM Exception occurred during use of eConnect" Content provided by Microsoft SYMPTOMSWhen you use eConnect in the Rapid Migration tool for Microsoft Dynamics GP 10.0, you receive the following error message:COM Exception occurred during use of eConnect. Most probably reason is insufficient rights on SQL Server. Original exception message is:The server process could not be started because the configured identity is incorrect. Check the username and password.(Exception from HRESULT: 0x8000401A)RESOLUTIONTo resolve this problem, follow these steps: 1. Click Start , point to Administrative Tools , and then click Component Services . 2. Expand Component Services , expand Computers , expand My Computer , expand COM+ Applications , and then expand eConnect 10 for Microsoft Dynamics GP . 3. Right-click eConnect 10 for Microsoft Dynamics GP , and then click Properties . 4. On the Identity tab, type a password in the Password field. 5. Click Apply , and then click OK. Last Updated: 07 Mar 2017 Was this information helpful? Yes No Tell us what we can do to improve the article Submit Thanks! Your feedback will help us improve the support experience.