FIX: You cannot target advertisements or discounts to specified page groups by using the Discount Ad Web Part in Commerce Server 2009

Applies to: Commerce Server 2009 EnterpriseCommerce Server 2009 Standard

Symptoms


Consider the following scenario in Commerce Server 2009:
  • You create several page groups in the Marketing System of the Commerce Server Core Systems.
  • You use the Discount Ad Web Part to serve the advertisements or discounts that are most relevant to current shoppers.
  • You specify some of the page groups when you configure the Content selection: Page group property for the Discount Ad Web Part.
In this scenario, the Page group property setting of the Discount Ad Web Part does not take effect. Therefore, you cannot target advertisements or discounts to specified page groups by using the Discount Ad Web Part.

Cause


This issue occurs because the Page group property setting of the Discount Ad Web Part is not being passed into the ContentSelector object.

Resolution


Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

You must have Commerce Server 2009 installed to apply this hotfix.

Restart requirement

You do not have to restart the computer. However, you must restart Internet Information Services (IIS) after you apply this hotfix. To restart IIS, at a command prompt, run the following command, and then press ENTER:
IISRESET /RESTART
Note This command stops and then restarts all IIS services that are running.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
File nameFile versionFile sizeDateTimePlatform
Microsoft.commerce.providers.dll1.0.20123.13677,75204-Jun-200921:44x86

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about the Discount Ad Web Part in Commerce Server 2009, visit the following two Microsoft Web sites:For more information about how to create page groups, visit the following Microsoft Web site:For more information about how to target discounts with the
ContentSelector object, visit the following Microsoft Web site: