2. Go to Settings, click on System, click on Administration, and select Subscription Management.
3. Check whether the newly purchased license or the extra memory space is added to the Subscription Management page in the Microsoft Dynamics CRM Online organization. If this does not appear, this process can take several minutes to synchronize.
4. Once this appears, follow the steps below:
a. Remove the configuration for the Microsoft Dynamics CRM for Outlook client and reconfigure.
b. After reconfiguring try to Go Offline.
6. Now while going offline, the user will be able to see a line that says, "Registering machine" in the synchronizing window and the sync should continue on without any further issues.
Id. de artículo: 2779306 - Última revisión: 2 nov. 2012 - Revisión: 1