If you select a file on which the file size will be larger than 2GB after compression, the file will not be collected. In this case, you must call a support professional to ask for an alternative way to upload the requested information.
| Basic System Information including machine name, service pack, computer model and processor name and speed|| resultreport.xml|
ReferencesFor more information about the Microsoft Automated Troubleshooting Services and about the Support Diagnostics Platform, please open the following Microsoft Knowledge Base article:
2598970 Information about Microsoft Automated Troubleshooting Services and Support Diagnostic Platform
Id. de artículo: 2779471 - Última revisión: 9 nov. 2012 - Revisión: 1