Nothing happens when you send an instant message to a non-Skype buddy

Consider the following scenario:

  • You have Skype 6.1 and Office 2013 installed on your machine and do not have Microsoft Lync installed.
  • You open Skype.
  • You share a Word 2013 document with multiple users on the OneDrive. At least one user other than yourself is editing (a non-Skype-buddy in this case).
  • You then open the same Word 2013 document.
  • You click on info -> Send a message ->Send an instant message.
In this scenario, you should be presented with a dialog that allows you to email a "non-Skype-buddy" and get them to join Skype so that you can IM them in the future. However, when you do this, nothing happens. 

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Need More Help?

You can also get help from the Microsoft Community online, search for more information on Microsoft Support or Windows Help and How To, or learn more about Assisted Support options.


Id. de artículo: 2780954 - Última revisión: 25 feb. 2015 - Revisión: 1