FIX: "550-The filename, directory name, or volume label syntax is incorrect" error when you upload files to an FTP 7.5 site that is running in IIS 7.0

Symptoms

Consider the following scenario:
  • You are running Microsoft FTP Service 7.5 for Internet Information Services (IIS) 7.0 on a web server.
  • You create a website, and then you add FTP Publishing to the site.
  • In the ApplicationHost.config file on the web server, you set the allowSubDirConfig option to false. This setting prevents IIS from processing low-level Web.config files for all virtual directories. 
  • You try to upload a file to a virtual directory or subdirectory under the website root.
In this scenario, the file upload fails, and you receive an error message that resembles the following in your FTP client software:

550-The file name, directory name, or volume label syntax is incorrect.

Resolution

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

The following list contains prerequisites for the hotfix package:
  • To apply this hotfix, you must have IIS 7.0 installed. Additionally, the computer on which you apply this hotfix must be running Windows Vista Service Pack 2 (SP2) or Windows Server 2008 SP2. For more information about how to obtain IIS 7.0, click the following article number to view the article in the Microsoft Knowledge Base:  
    224609 How to obtain versions of Internet Information Server (IIS)

Restart requirement

You must restart your computer if IIS was running when you applied this hotfix.

Hotfix replacement information

This hotfix package is not replaced by any later hotfix package.

File Information

The English (United States) version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

  • The files that apply to a specific product or milestone (RTM, SPn) can be identified by examining the file version numbers as shown in the following table:
    VersionProductSR_LevelService branch
    6.0.600
    0.
    20xxx
    Windows VistaRTMLDR
    6.0.600
    1.
    22xxx
    Windows Vista and Windows Server 2008SP1LDR
    6.0.600
    2.
    22xxx
    Windows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the original release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Admwprox.dll7.0.6002.2246251,71209-Aug-201016:24x86
Ahadmin.dll7.0.6002.2246227,13609-Aug-201016:24x86
Appcmd.exe7.0.6002.22462154,11209-Aug-201014:27x86
Appcmd.xmlNot Applicable3,65403-Apr-200920:43Not Applicable
Applicationhost.configNot Applicable7,99003-Apr-200920:43Not Applicable
Appobj.dll7.0.6002.22462311,80809-Aug-201016:25x86
Aspnetca.exe7.0.6002.22462182,78409-Aug-201014:27x86
Aspnet_schema.xmlNot Applicable38,80909-Feb-201009:17Not Applicable
Fx_schema.xmlNot Applicable27,10509-Feb-201009:17Not Applicable
Iismig.dll7.0.6002.22462209,40809-Aug-201016:31x86
Iisreg.dll7.0.6002.2246289,08809-Aug-201016:27x86
Iisres.dll7.0.6002.22462193,02409-Aug-201014:27x86
Iisreset.exe7.0.6002.2246214,84809-Aug-201014:26x86
Iisrstap.dll7.0.6002.224628,19209-Aug-201016:27x86
Iisrstas.exe7.0.6002.2246231,23209-Aug-201014:26x86
Iisrtl.dll7.0.6002.22462153,60009-Aug-201016:27x86
Iissetup.exe7.0.6002.22462228,86409-Aug-201014:27x86
Iissyspr.dll7.0.6002.2246259,39209-Aug-201016:27x86
Iisutil.dll7.0.6002.22462202,75209-Aug-201016:27x86
Iis_schema.xmlNot Applicable79,74812-Jul-201010:57Not Applicable
Nativerd.dll7.0.6002.22462334,84809-Aug-201016:29x86
Redirection.configNot Applicable49003-Apr-200920:45Not Applicable
Rsca.dll7.0.6002.2246226,62409-Aug-201016:31x86
Rscaext.dll6.0.6002.2246238,91209-Aug-201016:31x86
Rscaext.xmlNot Applicable8,36303-Apr-200920:45Not Applicable
W3ctrlps.dll7.0.6002.224629,21609-Aug-201016:32x86
Wamregps.dll7.0.6002.2246210,75209-Aug-201016:32x86
Iisw3adm.dll7.0.6002.22462375,80809-Aug-201016:27x86
W3tp.dll7.0.6002.2246215,87209-Aug-201016:32x86
W3wphost.dll7.0.6002.2246248,12809-Aug-201016:32x86
Wbhstipm.dll7.0.6002.2246224,06409-Aug-201016:32x86
Wbhst_pm.dll7.0.6002.2246222,52809-Aug-201016:32x86
Apphostsvc.dll7.0.6002.2246252,22409-Aug-201016:25x86
W3wp.exe7.0.6002.2246219,96809-Aug-201014:27x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Admwprox.dll7.0.6002.2246254,78409-Aug-201016:20x64
Ahadmin.dll7.0.6002.2246261,44009-Aug-201016:20x64
Appcmd.exe7.0.6002.22462191,48809-Aug-201014:51x64
Appcmd.xmlNot Applicable3,65403-Apr-200920:38Not Applicable
Applicationhost.configNot Applicable7,99003-Apr-200920:38Not Applicable
Appobj.dll7.0.6002.22462379,39209-Aug-201016:20x64
Aspnetca.exe7.0.6002.22462218,62409-Aug-201014:51x64
Aspnet_schema.xmlNot Applicable38,80909-Feb-201009:17Not Applicable
Fx_schema.xmlNot Applicable27,10509-Feb-201009:17Not Applicable
Iismig.dll7.0.6002.22462242,68809-Aug-201016:25x64
Iisreg.dll7.0.6002.22462111,61609-Aug-201016:22x64
Iisres.dll7.0.6002.22462193,02409-Aug-201014:51x64
Iisreset.exe7.0.6002.2246216,89609-Aug-201014:50x64
Iisrstap.dll7.0.6002.2246211,26409-Aug-201016:22x64
Iisrstas.exe7.0.6002.2246234,81609-Aug-201014:50x64
Iisrtl.dll7.0.6002.22462192,51209-Aug-201016:22x64
Iissetup.exe7.0.6002.22462280,06409-Aug-201014:51x64
Iissyspr.dll7.0.6002.2246266,56009-Aug-201016:22x64
Iisutil.dll7.0.6002.22462276,99209-Aug-201016:22x64
Iis_schema.xmlNot Applicable79,74812-Jul-201010:57Not Applicable
Nativerd.dll7.0.6002.22462420,86409-Aug-201016:24x64
Redirection.configNot Applicable49003-Apr-200920:39Not Applicable
Rsca.dll7.0.6002.2246231,23209-Aug-201016:25x64
Rscaext.dll6.0.6002.2246244,03209-Aug-201016:25x64
Rscaext.xmlNot Applicable8,36303-Apr-200920:39Not Applicable
W3ctrlps.dll7.0.6002.2246213,82409-Aug-201016:26x64
Wamregps.dll7.0.6002.2246215,87209-Aug-201016:26x64
Iisw3adm.dll7.0.6002.22462429,05609-Aug-201016:22x64
W3tp.dll7.0.6002.2246218,43209-Aug-201016:26x64
W3wphost.dll7.0.6002.2246252,22409-Aug-201016:26x64
Wbhstipm.dll7.0.6002.2246228,67209-Aug-201016:26x64
Wbhst_pm.dll7.0.6002.2246224,06409-Aug-201016:26x64
Apphostsvc.dll7.0.6002.2246258,88009-Aug-201016:20x64
W3wp.exe7.0.6002.2246221,50409-Aug-201014:51x64
For all supported IA-64-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Admwprox.dll7.0.6002.22462119,80809-Aug-201015:51IA-64
Ahadmin.dll7.0.6002.2246282,43209-Aug-201015:51IA-64
Appcmd.exe7.0.6002.22462404,99209-Aug-201014:25IA-64
Appcmd.xmlNot Applicable3,65403-Apr-200920:40Not Applicable
Applicationhost.configNot Applicable7,99003-Apr-200920:40Not Applicable
Appobj.dll7.0.6002.22462727,55209-Aug-201015:51IA-64
Aspnetca.exe7.0.6002.22462432,12809-Aug-201014:26IA-64
Aspnet_schema.xmlNot Applicable38,80909-Feb-201009:17Not Applicable
Fx_schema.xmlNot Applicable27,10509-Feb-201009:17Not Applicable
Iismig.dll7.0.6002.22462452,09609-Aug-201015:57IA-64
Iisreg.dll7.0.6002.22462143,87209-Aug-201015:54IA-64
Iisres.dll7.0.6002.22462193,02409-Aug-201014:25IA-64
Iisreset.exe7.0.6002.2246234,81609-Aug-201014:25IA-64
Iisrstap.dll7.0.6002.2246218,94409-Aug-201015:54IA-64
Iisrstas.exe7.0.6002.2246278,33609-Aug-201014:25IA-64
Iisrtl.dll7.0.6002.22462393,21609-Aug-201015:54IA-64
Iissetup.exe7.0.6002.22462543,23209-Aug-201014:26IA-64
Iissyspr.dll7.0.6002.22462134,65609-Aug-201015:54IA-64
Iisutil.dll7.0.6002.22462513,02409-Aug-201015:54IA-64
Iis_schema.xmlNot Applicable79,74812-Jul-201010:56Not Applicable
Nativerd.dll7.0.6002.22462914,94409-Aug-201015:56IA-64
Redirection.configNot Applicable49003-Apr-200920:40Not Applicable
Rsca.dll7.0.6002.2246274,24009-Aug-201015:57IA-64
Rscaext.dll6.0.6002.22462111,61609-Aug-201015:57IA-64
Rscaext.xmlNot Applicable8,36303-Apr-200920:40Not Applicable
W3ctrlps.dll7.0.6002.2246222,52809-Aug-201015:58IA-64
Wamregps.dll7.0.6002.2246228,16009-Aug-201015:58IA-64
Iisw3adm.dll7.0.6002.22462903,68009-Aug-201015:54IA-64
W3tp.dll7.0.6002.2246237,37609-Aug-201015:58IA-64
W3wphost.dll7.0.6002.22462121,34409-Aug-201015:58IA-64
Wbhstipm.dll7.0.6002.2246262,46409-Aug-201015:58IA-64
Wbhst_pm.dll7.0.6002.2246259,39209-Aug-201015:58IA-64
Apphostsvc.dll7.0.6002.22462117,24809-Aug-201015:51IA-64
W3wp.exe7.0.6002.2246242,49609-Aug-201014:25IA-64

More Information

For more information about how to use FTP together with IIS 7, visit the following Microsoft websites:

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

Additional file information for Windows Server 2008 and for Windows Vista


Additional files for all supported x86-based versions of Windows Server 2008 and of Windows Vista
File nameUpdate.mum
File versionNot Applicable
File size3,858
Date (UTC)10-Aug-2010
Time (UTC)04:53
PlatformNot Applicable
File nameX86_4b326b05f9f0ecc657aacba95869da23_31bf3856ad364e35_6.0.6002.22462_none_cc3ce683306a44ec.manifest
File versionNot Applicable
File size1,060
Date (UTC)10-Aug-2010
Time (UTC)04:53
PlatformNot Applicable
File nameX86_a95d975d15c9e7c7024692802036ebc8_31bf3856ad364e35_6.0.6002.22462_none_133d2005ff48c357.manifest
File versionNot Applicable
File size700
Date (UTC)10-Aug-2010
Time (UTC)04:53
PlatformNot Applicable
File nameX86_microsoft-windows-iis-sharedlibraries_31bf3856ad364e35_6.0.6002.22462_none_131aade7cb451578.manifest
File versionNot Applicable
File size342,561
Date (UTC)09-Aug-2010
Time (UTC)16:53
PlatformNot Applicable
File nameX86_microsoft-windows-processmodellibraries_31bf3856ad364e35_6.0.6002.22462_none_dccd97f4c1551939.manifest
File versionNot Applicable
File size22,611
Date (UTC)09-Aug-2010
Time (UTC)16:53
PlatformNot Applicable
File nameX86_microsoft-windows-processmodel_31bf3856ad364e35_6.0.6002.22462_none_b8f2c951bb3612fe.manifest
File versionNot Applicable
File size19,871
Date (UTC)09-Aug-2010
Time (UTC)16:57
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista
File nameAmd64_022f90d30ee3e3bfb42611d88551ca69_31bf3856ad364e35_6.0.6002.22462_none_2eb2e8151c79cb62.manifest
File versionNot Applicable
File size1,774
Date (UTC)10-Aug-2010
Time (UTC)04:53
PlatformNot Applicable
File nameAmd64_df1c56187a8cbbc4ef3fe7926fe2907c_31bf3856ad364e35_6.0.6002.22462_none_c04cd602768a0d4a.manifest
File versionNot Applicable
File size1,050
Date (UTC)10-Aug-2010
Time (UTC)04:53
PlatformNot Applicable
File nameAmd64_microsoft-windows-iis-sharedlibraries_31bf3856ad364e35_6.0.6002.22462_none_6f39496b83a286ae.manifest
File versionNot Applicable
File size342,599
Date (UTC)09-Aug-2010
Time (UTC)16:43
PlatformNot Applicable
File nameAmd64_microsoft-windows-processmodellibraries_31bf3856ad364e35_6.0.6002.22462_none_38ec337879b28a6f.manifest
File versionNot Applicable
File size22,643
Date (UTC)09-Aug-2010
Time (UTC)16:43
PlatformNot Applicable
File nameAmd64_microsoft-windows-processmodel_31bf3856ad364e35_6.0.6002.22462_none_151164d573938434.manifest
File versionNot Applicable
File size19,895
Date (UTC)09-Aug-2010
Time (UTC)16:45
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size3,890
Date (UTC)10-Aug-2010
Time (UTC)04:53
PlatformNot Applicable
File nameWow64_microsoft-windows-iis-sharedlibraries_31bf3856ad364e35_6.0.6002.22462_none_798df3bdb80348a9.manifest
File versionNot Applicable
File size329,795
Date (UTC)09-Aug-2010
Time (UTC)16:40
PlatformNot Applicable
File nameWow64_microsoft-windows-processmodellibraries_31bf3856ad364e35_6.0.6002.22462_none_4340ddcaae134c6a.manifest
File versionNot Applicable
File size18,467
Date (UTC)09-Aug-2010
Time (UTC)16:39
PlatformNot Applicable
File nameWow64_microsoft-windows-processmodel_31bf3856ad364e35_6.0.6002.22462_none_1f660f27a7f4462f.manifest
File versionNot Applicable
File size11,761
Date (UTC)09-Aug-2010
Time (UTC)16:40
PlatformNot Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
File nameIa64_037ad4b1fbee9bbb95c4f72007063165_31bf3856ad364e35_6.0.6002.22462_none_d7ac2ae2f65e7f14.manifest
File versionNot Applicable
File size1,771
Date (UTC)10-Aug-2010
Time (UTC)04:53
PlatformNot Applicable
File nameIa64_64c0714a847d4ff57bc21f47997b7cb4_31bf3856ad364e35_6.0.6002.22462_none_26e1f0d516724280.manifest
File versionNot Applicable
File size1,048
Date (UTC)10-Aug-2010
Time (UTC)04:53
PlatformNot Applicable
File nameIa64_microsoft-windows-iis-sharedlibraries_31bf3856ad364e35_6.0.6002.22462_none_131c51ddcb431e74.manifest
File versionNot Applicable
File size342,580
Date (UTC)09-Aug-2010
Time (UTC)16:10
PlatformNot Applicable
File nameIa64_microsoft-windows-processmodellibraries_31bf3856ad364e35_6.0.6002.22462_none_dccf3beac1532235.manifest
File versionNot Applicable
File size22,627
Date (UTC)09-Aug-2010
Time (UTC)16:10
PlatformNot Applicable
File nameIa64_microsoft-windows-processmodel_31bf3856ad364e35_6.0.6002.22462_none_b8f46d47bb341bfa.manifest
File versionNot Applicable
File size19,883
Date (UTC)09-Aug-2010
Time (UTC)16:12
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size1,993
Date (UTC)10-Aug-2010
Time (UTC)04:53
PlatformNot Applicable
File nameWow64_microsoft-windows-iis-sharedlibraries_31bf3856ad364e35_6.0.6002.22462_none_798df3bdb80348a9.manifest
File versionNot Applicable
File size329,795
Date (UTC)09-Aug-2010
Time (UTC)16:40
PlatformNot Applicable
File nameWow64_microsoft-windows-processmodellibraries_31bf3856ad364e35_6.0.6002.22462_none_4340ddcaae134c6a.manifest
File versionNot Applicable
File size18,467
Date (UTC)09-Aug-2010
Time (UTC)16:39
PlatformNot Applicable
File nameWow64_microsoft-windows-processmodel_31bf3856ad364e35_6.0.6002.22462_none_1f660f27a7f4462f.manifest
File versionNot Applicable
File size11,761
Date (UTC)09-Aug-2010
Time (UTC)16:40
PlatformNot Applicable
Propiedades

Id. de artículo: 2305914 - Última revisión: 20 oct. 2010 - Revisión: 1

Comentarios