Cache files are not deleted on a WebDAV client computer that is running Windows 7 or Windows Server 2008 R2

Symptoms

Consider the following scenario:
  • You set the Startup type of the WebClient service to Automatic on a client computer that is running Windows 7 or Windows Server 2008 R2.
  • You install a Web Server (IIS) role on a server that is running Windows Server 2008 R2.
  • You create and publish a Web Distributed Authoring and Versioning (WebDAV) share folder on the Web Server.
  • You successfully transfer data files to the WebDAV share folder from the client computer.
  • You open the TfsStore cache folder on the client computer at the following location:

    %systemdrive%\windows\ServiceProfiles\LocalService\AppData\Local\Temp\TfsStore
In this scenario, you find that the data files are still present in the TfsStore cache folder.

Note The expected behavior is that the data files in the TfsStore cache folder are deleted after the data transfer is successful.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1.

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.
File information

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File nameX86_microsoft-windows-webdavredir-webclient_31bf3856ad364e35_6.1.7601.22190_none_575c2fa52b55fe60.manifest
File versionNot applicable
File size2,413
Date (UTC)11-Dec-2012
Time (UTC)05:27
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameAmd64_microsoft-windows-webdavredir-webclient_31bf3856ad364e35_6.1.7601.22190_none_b37acb28e3b36f96.manifest
File versionNot applicable
File size2,417
Date (UTC)11-Dec-2012
Time (UTC)06:28
PlatformNot applicable
File nameX86_microsoft-windows-webdavredir-webclient_31bf3856ad364e35_6.1.7601.22190_none_575c2fa52b55fe60.manifest
File versionNot applicable
File size2,413
Date (UTC)11-Dec-2012
Time (UTC)05:27
PlatformNot applicable
Propiedades

Id. de artículo: 2790804 - Última revisión: 13 feb. 2013 - Revisión: 1

Windows 7 Service Pack 1, Windows 7 Enterprise, Windows 7 Home Basic, Windows 7 Home Premium, Windows 7 Professional, Windows 7 Starter, Windows 7 Ultimate, Windows Server 2008 R2 Service Pack 1, Windows Server 2008 R2 Datacenter, Windows Server 2008 R2 Enterprise, Windows Server 2008 R2 Foundation, Windows Server 2008 R2 Standard, Windows Web Server 2008 R2

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