This article describes update KB3039718 for Microsoft Office 2013 that was released on August 11, 2015. This update also applies to Office Home and Student 2013 RT. This update has a prerequisite.
Be aware that the update in Download Center applies to Microsoft Installer (.msi)-based edition of Office 2013. It does not apply to the Office 2013 Click-to-Run editions such as Microsoft Office 365 Home. (How to determine?)
Improvements and fixes
Fixes the following issue:
You receive the PathNotFound error message when Office applications sync data from a server. In this situation, Office applications should try a configurable amount of time and then throttle for a configurable duration of time before retrying the request.
How to download and install the update
Microsoft Update
Use Microsoft Update to automatically download and install the update.
Microsoft Update Catalog
To get the stand-alone package for this update, go to the Microsoft Update Catalog website.
If you are not sure what platform (32-bit or 64-bit) you're running, see Am I running 32-bit or 64-bit Office? Additionally, see more information about how to download Microsoft support files.
Microsoft scanned this file for viruses by using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.
Update information
Restart informationYou may have to restart the computer after you install this update.
PrerequisiteTo apply this update, you must have Microsoft Office 2013 Service Pack 1 installed.
More Information
To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:
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Start an Office 2013 application, such as Microsoft Word 2013.
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On the File menu, click Account.
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For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item is not displayed.
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Office 2013 Click-to-Run installation |
MSI-based Office 2013 |
|---|---|
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This update contains the files that are listed in the following tables.
32-bit
Csisyncclient-x-none.msp file information
|
File name |
File version |
File size |
Date |
Time |
|---|---|---|---|---|
|
Csisyncclient.exe |
15.0.4739.1000 |
84,208 |
25-Jun-2015 |
20:55 |
64-bit
Csisyncclient-x-none.msp file information
|
File name |
File version |
File size |
Date |
Time |
|---|---|---|---|---|
|
Csisyncclient.exe |
15.0.4739.1000 |
113,904 |
25-Jun-2015 |
20:58 |
Office Home and Student 2013 RT
Csisyncclient-x-none.msp file information
|
File name |
File version |
File size |
Date |
Time |
|---|---|---|---|---|
|
Csisyncclient.exe |
15.0.4739.1000 |
138,864 |
25-Jun-2015 |
20:56 |
Windows 8 and Windows 8.1
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Swipe in from the right edge of the screen, and then tap Search. If you are using a mouse, point to the lower-right corner of the screen, and then click Search.
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Type windows update, tap or click Settings, and then tap or click View installed updates in the search results.
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In the list of updates, locate and then tap or click update KB3039718, and then tap or click Uninstall.
Windows 7
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Click Start, and then click Run.
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Type Appwiz.cpl, and then click OK.
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Click View installed updates.
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In the list of updates, locate and then click update KB3039718, and then click Uninstall.
References
See the information about the standard terminology that is used to describe Microsoft software updates. The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.
