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This article describes the credit card software andcorresponding processors that integrate with Microsoft Dynamics Retail Management System (RMS) Store Operations. Most potential customerswho are reviewing Store Operations as a replacement of their current point-of-sale solution are committed and contracted to their credit card processor, and they want to know that theycan continue that relationship if theyconvert to Store Operations. Although there are other credit card software options that are available in Store Operations, such as Automic Authorizer and WinTI/European EFT, they are not discussed in this articledue to theirinfrequent use.
The built-in "Citibank Credit Card Processing" feature was introduced in Microsoft Business Solutions Retail Management System 1.1. Microsoft Business Solutions Retail Management System 1.2 introduced a change that let debit cards be used with this solution. Because this solution is a built-in solution, additional credit card software is not required. Microsoft Business Solutions Retail Management System 1.2 Service Pack 2 enhanced the integration by adding three new industry-leading acquiring banks. Additionally, the name of the feature was changed to "Preferred Acquirer Credit/Debit Card Processing."
Microsoft Retail Management System 1.3 enhanced the integration so that it could be used by any bank that uses TSYS Acquiring Solutions (formerly known as Vital Processing Services) as the credit card processor. Microsoft Dynamics Retail Management System customers can now benefit from fully integrated credit card processing from the following acquiring banks:
Wells Fargo Merchant Services
Bank of America Merchant Services
You can also use other acquiring banks as long as they use TSYS Acquiring Solutions as the credit card processor.
For more information about how to set up the Preferred Acquirer Credit/Debit Card Processing feature in Microsoft Retail Management System 1.2 Service Pack 2 and later versions, click the following links to view the articles in the Microsoft Knowledge Base:
RMS Store Operations has been tested and is compatible with PCCharge versions 5.7.1i Service Pack 8, 5.7.1, 5.7.0 Release K, 5.6.2, and 5.5.0.However, problems have been identified with Version 5.6.1 when processing Voids orReturnsfrom the Point-of-Sale. PCCharge Proand Payment Server are supported with RMS. This solution requires an additional software purchase.
Concerning credit card processors, PCCharge offers a variety of options that can be chosen within RMS as shown below:
ASI – Access Services, Inc.
BPS – Banctek Payment Systems
CCRD – Concord/EFS
ECHO – Electronic Clearing House
FDC – First Data Corporation (Omaha)
FDCN – First Data Corporation (Nashville)
NB – First Data Corporation (NaBanco)
CED – First Data Corporation (CardNet)
TELM – First Data Corporation (Telemoney – terminal based)
TMH – First Data Corporation (Telemoney – host based)
NDC – Global Payment Systems (Atlanta)
MAPP – Global Payment Systems (St. Louis)
MDI – Global Payment Systems (Los Angeles)
NPC – National Processing Company
NOVA – Nova
NVUS – Novus
GSAR – Paymentech (Florida)
FUSA – Paymentech (New Hampshire)
RBOC – Royal Bank of Canada
VISA – Vital (VisaNet)
AMEX – American Express
FDR – First Data Resources
FTMS – First Tennessee Merchant Services
MVRK – Maverick International
LYNK – Lynk Systems, Inc.
BMON – Bank of Montreal
Complete setup instructions forintegrating PCCharge with RMScan be found in Knowledge Base Article 836405 titled "How to Configure Store Operations to Work With PCCharge".
RMS Store Operations is compatible with versions 2.5 and 2.6 of ICVerify.This solution requires an additional software purchase. Credit card processors are not selected in RMS if you are using ICVerify, so any processor that you are currently using with ICVerify should be compatible with RMS as long as you are using a supported/compatible version of ICVerify with RMS. Complete setup instructions forintegratingICVerify with RMScan be found in Knowledge Base Article 835954 titled "How To Integrate ICVerify for Windows with Store Operations".
Note Debit cards can be processed through Preferred Acquirer Credit/Debit Card Processing only.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
This article was TechKnowledge Document ID:34616