Symptoms
Consider the following scenario:
You start TS Licensing Manager (Licmgr.exe) on a computer that is running Windows Server 2008. Or, you start Remote Desktop License Manager (Licmgr.exe) on a computer that is running Windows Server 2008 R2.
You try to install a volume license for one of the following licenses:
- Select License
- Enterprise Agreement
- Campus Agreement
- School Agreement
- Service Provider License Agreement
- Other Agreement
In this scenario, you cannot enter an agreement number that is more than seven digits.
Note The issue also occurs if you install terminal licenses by the commands that are provided by Windows Management Instrument (WMI) or by Windows PowerShell.
Cause
This issue occurs because Remote Desktop Licensing Manager, Terminal Services Licensing Manager, WMI, and Windows PowerShell incorrectly restrict the agreement numbers for volume licenses to only seven digits.
Resolution
This hotfix also removes the check on authorization numbers and license numbers for open licenses.
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must be running Windows Server 2008 or Windows Server 2008 R2.
Registry information
To use the hotfix in this package, you do not have to make any changes to the registry.
Restart requirement
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
File information
The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 file information notes
The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
Version Product SR_Level Service branch 6.0.600
1.
22xxxWindows Server 2008 SP1 LDR 6.0.600
2.
22xxxWindows Server 2008 SP2 LDR Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxx version number.
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Licmgr.exe | 6.0.6001.22608 | 357,888 | 19-Jan-2010 | 19:57 | x86 |
| Lrwizdll.dll | 6.0.6001.22608 | 509,440 | 19-Jan-2010 | 22:01 | x86 |
| Licmgr.exe | 6.0.6002.22314 | 357,888 | 19-Jan-2010 | 19:51 | x86 |
| Lrwizdll.dll | 6.0.6002.22314 | 509,440 | 19-Jan-2010 | 21:59 | x86 |
For all supported x64-based versions of Windows Server 2008
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Licmgr.exe | 6.0.6001.22608 | 405,504 | 19-Jan-2010 | 20:23 | x64 |
| Lrwizdll.dll | 6.0.6001.22608 | 577,536 | 19-Jan-2010 | 22:24 | x64 |
| Licmgr.exe | 6.0.6002.22314 | 405,504 | 19-Jan-2010 | 20:15 | x64 |
| Lrwizdll.dll | 6.0.6002.22314 | 577,536 | 19-Jan-2010 | 22:03 | x64 |
Windows Server 2008 R2 file information note
- The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Licmgr.exe | 6.1.7600.16385 | 410,624 | 14-Jul-2009 | 01:39 | x64 |
| Lrwizdll.dll | 6.1.7600.20621 | 585,728 | 19-Jan-2010 | 10:28 | x64 |
For all supported IA-64-based versions of Windows Server 2008 R2
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Licmgr.exe.mui | 6.1.7600.16385 | 66,560 | 14-Jul-2009 | 02:26 | Not applicable |
| Lrwizdll.dll.mui | 6.1.7600.20621 | 150,528 | 19-Jan-2010 | 08:54 | Not applicable |
| Licmgr.exe.mui | 6.1.7600.16385 | 56,320 | 14-Jul-2009 | 01:38 | Not applicable |
| Lrwizdll.dll.mui | 6.1.7600.20621 | 134,656 | 19-Jan-2010 | 08:53 | Not applicable |
| Licmgr.exe.mui | 6.1.7600.16385 | 72,192 | 14-Jul-2009 | 02:25 | Not applicable |
| Lrwizdll.dll.mui | 6.1.7600.20621 | 162,304 | 19-Jan-2010 | 08:46 | Not applicable |
| Licmgr.exe.mui | 6.1.7600.16385 | 40,448 | 14-Jul-2009 | 04:37 | Not applicable |
| Lrwizdll.dll.mui | 6.1.7600.20621 | 97,280 | 19-Jan-2010 | 09:28 | Not applicable |
| Licmgr.exe.mui | 6.1.7600.16385 | 37,888 | 14-Jul-2009 | 04:36 | Not applicable |
| Lrwizdll.dll.mui | 6.1.7600.20621 | 90,112 | 19-Jan-2010 | 09:28 | Not applicable |
| Licmgr.exe.mui | 6.1.7600.16385 | 29,696 | 14-Jul-2009 | 04:12 | Not applicable |
| Lrwizdll.dll.mui | 6.1.7600.20621 | 74,240 | 19-Jan-2010 | 09:21 | Not applicable |
| Licmgr.exe.mui | 6.1.7600.16385 | 30,720 | 14-Jul-2009 | 04:35 | Not applicable |
| Lrwizdll.dll.mui | 6.1.7600.20621 | 75,776 | 19-Jan-2010 | 09:28 | Not applicable |
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More Information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates