Smartcard application cannot read information from some smartcards on a computer that is running Windows 7 or Windows Server 2008 R2

Symptoms

On a computer that is running Windows Vista or Windows Server 2008, you use an application together with a smartcard reader to read information from smartcards. However, the application cannot retrieve information from the smartcards. When this issue occurs, the application does not work correctly. Additionally, the application may stop responding. For example, you may encounter this issue when you use ActivClient.

Cause

This issue occurs because the smartcards return more information to the application than the application expects to receive. Typically, a smartcard application calls the SCardTransmit function to send a service request to a smartcard and expects to receive data back from the smartcard. As defined in Application Protocol Data Unit (APDU) protocol, a Le field is set to indicate the maximum number of data bytes for the response that is returned from the smartcard. However, some smartcards ignore the Le field and return more data than the application expects. In this situation, the Usbccid.sys driver returns a STATUS_DEVICE_PROTOCOL_ERROR error. This causes the smartcard application to stop retrieving information from the smartcards.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows 7 or Windows Server 2008 R2.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes


Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Wudfusbcciddriver.dll

6.1.7600.20708

96,768

06-May-2010

12:48

x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Wudfusbcciddriver.dll

6.1.7600.20708

116,224

06-May-2010

11:48

x64

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Wudfusbcciddriver.dll

6.1.7600.20708

242,688

06-May-2010

08:59

IA-64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

Update.mum

File version

Not applicable

File size

1,441

Date (UTC)

06-May-2010

Time (UTC)

17:48

Platform

Not applicable

File name

X86_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7600.20708_none_633328877be25b4f.manifest

File version

Not applicable

File size

2,147

Date (UTC)

06-May-2010

Time (UTC)

13:24

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7600.20708_none_bf51c40b343fcc85.manifest

File version

Not applicable

File size

2,151

Date (UTC)

06-May-2010

Time (UTC)

15:20

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,861

Date (UTC)

06-May-2010

Time (UTC)

17:48

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_wudfusbcciddriver.inf_31bf3856ad364e35_6.1.7600.20708_none_6334cc7d7be0644b.manifest

File version

Not applicable

File size

2,149

Date (UTC)

06-May-2010

Time (UTC)

14:17

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,445

Date (UTC)

06-May-2010

Time (UTC)

17:48

Platform

Not applicable

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