When this problem occurs, no other users are accessing this company data in Business Portal.
- Run the following script in SQL Query Analyzer to see which user records are not being cleared in the MultiUserManager table.Note The MultiUserManager table should be cleared every 20 minutes. However, user records sometimes remain in the table.
SELECT * FROM DYNAMICS..MultiUserManager
- To delete the user record from the table, run the following script.
Note Back up the Dynamics database before you run the script.Note Replace XXX with the user ID of the user record that was returned in step 1.
DELETE DYNAMICS..MultiUserManager WHERE UserID = XXX
Steps to reproduce the problem
- Start Business Portal.
- Click Sites Settings, point to Application Settings, point to Requisitions, and then click Company Setup.
- Select a company, and then click Modify.
Id. de artículo: 906720 - Última revisión: 14 jul. 2012 - Revisión: 1