2.0 error codes in Windows Vista.
Note This article is for internal Helpdesk personnel and IT
professionals who are responsible for managing Windows Vista
|Error code||Error message||Activation type||Possible cause||Troubleshooting steps|
|0xC004C001|| The activation server determined that|
the specified product key is invalid.
|MAK|| An incorrect|
Multiple Activation Key (MAK) was entered.
| Verify that the key is the|
MAK that was provided by Microsoft. Contact the PA Call Center to verify that
the MAK is valid.
|0xC004C003|| The activation server determined the|
specified product key is blocked.
|MAK|| The MAK is blocked on|
the activation server.
| Contact the PA Call Center to obtain a new|
MAK, and then install the system.
|0xC004B100|| The activation server determined that|
the computer could not be activated.
|MAK|| The key is|
| Verify that the key is the MAK that was provided by|
Microsoft. Contact the PA Call Center to verify that the MAK is valid.
|0xC004C008|| The activation server determined that|
the specified product key could not be used.
|KMS|| The Key|
Management Service (KMS) key has exceeded the activation limit.
keys will activate up to 10 times on six different computers. If more
activations are necessary, contact the PA Call Center.
|0xC004C020|| The activation server reported that the|
Multiple Activation Key has exceeded its limit.
|MAK|| The MAK|
has exceeded the activation limit.
| By design, MAKs have a limited|
number of activations. Contact the PA Call Center to obtain a new MAK, or
increase the limit on the existing MAK.
|0xC004C021|| The activation server reported that the|
Multiple Activation Key extension limit has been exceeded.
| MAK||The MAK has exceeded the activation limit.|| By design, MAKs|
have a limited number of activations. Contact the PA Call Center to obtain a
new MAK, or increase the limit on the existing MAK.
|0xC004F009|| The Software Licensing Service reported|
that the grace period expired.
|MAK|| The grace period expired|
before the system was activated. The system is now in reduced functionality
mode (RFM) mode.
|Follow the RFM recovery guidelines in the Windows Vista Volume Activation 2.0 Step-By-Step Guide.|
|0xC004F00F|| The Software Licensing Server reported|
that the hardware ID binding is beyond level of tolerance.
| The hardware has changed, or the drivers were updated|
on the system.
| For the MAK, reactivate the system during the "Out of|
Tolerance" grace period by using online or telephone activation. For KMS, run
the slmgr.vbs -ato command.
|0xC004F014|| The Software Licensing Service reported|
that the product key is not available.
|MAK/KMS client|| No|
product keys are installed on the system.
| Install the MAK product|
key, or install the KMS Setup key that is located in the Sources\Pid.txt file
on the installation media.
|0xC004F02C|| The Software Licensing Service reported|
that the format for the offline activation data is incorrect.
| The system has determined that the data that was entered|
during telephone activation is not valid.
| Verify that the|
Confirmation ID is entered correctly.
|0xC004F035|| The Software Licensing Service reported|
that the computer could not be activated with a Volume license product key.
Volume licensed systems require upgrading from a qualified operating system.
Please contact your system administrator, or use a different type of key.
|KMS client/KMS host|| Volume editions are licensed for|
upgrade only. Installing a volume operating system on a computer that does not
have a qualifying operating system installed is not supported.
| Install a qualifying version of a Microsoft operating system, and then|
reinstall the volume operating system.
|0xC004F038|| The Software Licensing Service reported|
that the computer could not be activated. The count reported by your Key
Management Service (KMS) is insufficient. Please contact your system
|KMS client|| The computer count on the KMS|
host is not high enough. The KMS count must be 25 or more.
computers are required in the KMS pool for KMS clients to be activated. Run the
slmgr.vbs –dli command to obtain the current computer count on the KMS host.
|0xC004F039|| The Software Licensing Service reported|
that the computer could not be activated. The Key Management Service (KMS) is
|KMS client|| The KMS host is installed, but the|
KMS host is not activated.
|Activate the KMS host by using online or|
|0xC004F041|| The Software Licensing Service|
determined that the Key Management Server (KMS) is not activated. KMS needs to
|KMS client||The KMS host is not activated.||Activate the KMS host by using online or telephone activation.|
|0xC004F042|| The Software Licensing Service|
determined that the specified Key Management Service (KMS) cannot be used.
|KMS client|| There is a mismatch between the KMS client and|
the KMS host.
| Verify that a KMS host is not trying to activate a|
client that is running a beta operating system or that you are not trying to
activate a client by using a KMS host that is running a beta operating system.
|0xC004F050|| The Software Licensing Service reported|
that the product key is invalid.
|KMS, KMS client, MAK|| This|
issue may be caused by a typographical error in the KMS key or by typing in a
beta key on a release version of the operating system.
| Install the|
appropriate KMS key on the corresponding version of Windows. Check the
spelling. If the key is being copied and pasted, make sure that em dashes (—)
have not been substituted for en dashes (-) in the key.
|0xC004F051|| The Software Licensing Service reported|
that the product key is blocked.
|MAK/KMS|| The product key on|
the activation server is blocked by Microsoft.
| Obtain a new MAK/KMS|
key, and then install it on the system. Then, reactivate the system.
|0xC004F064|| The Software Licensing Service reported|
that the non-Genuine grace period expired.
Genuine Advantage has determined the system is not genuine.
the non-genuine RFM recovery guidelines in the Windows Vista Volume Activation 2.0 Step-By-Step Guide.
|0xC004F065|| The Software Licensing Service reported|
that the application is running in the valid non-genuine period.
|MAK/KMS client|| Windows Genuine Advantage has determined that the|
system is not genuine. The system will continue to run during the non-genuine
| Obtain and then install a genuine product key. Activate|
the system during the grace period. At the end of the grace period, the system
will go into non-genuine RFM mode.
|0xC004F066|| The Software Licensing Service reported|
that the product SKU is not found.
|MAK/KMS client|| Volume|
media has been used together with a non-volume key.
| Match the product|
key to the operating system edition. Contact the PA Call Center for help.
|0xC004F068|| The Software Licensing Service|
determined that it is running in a virtual machine. The Key Management Service
(KMS) is not supported in this mode.
|KMS host|| KMS for this|
operating system is not supported in a virtual machine.
| Reinstall the|
product outside the virtual machine environment.
|0xC004F069|| The Software Licensing Service reported|
that the computer could not be activated. The Key Management Service (KMS)
determined that the request time stamp is invalid.
| KMS client|| The system time on the client computer varies too much from the time|
on the KMS host.
| Time synchronization is important to system security|
and to network security for many reasons. Fix this issue by changing the system
time on the client so that it synchronizes with KMS. We recommend that a
Network Time Protocol (NTP) time source or the Active Directory directory
service be used for time synchronization. NTP and Active Directory use UTP
time, and they are independent of time zone selection.
|0x80070005|| Access denied. The requested action|
requires administrative credentials.
| KMS client/MAK/KMS host||User Access Control (UAC) prohibits activation processes from running|
at a non-elevated command prompt.
| Run the slmgr.vbs command from an elevated command prompt, right-click|
cmd.exe, and then select Run as
|0x8007232A||DNS server failure.|| KMS host||The system has network issues or DNS issues.|| Troubleshoot|
network connections and the Domain Name System (DNS).
|0x8007232B||DNS name does not exist.|| KMS|
| The KMS client cannot find KMS SRV resource records in DNS.||Point the KMS client to the KMS host by using the slmgr.vbs –skms KMShostname command, install the KMS host, obtain a MAK, change the product|
key, and then activate the system. Then, troubleshoot DNS.
|0x800706BA|| The RPC server is unavailable.||KMS client|| Firewall settings are not configured on the KMS|
host, or the DNS SRV records are old.
|Make sure that the KMS port has|
access through the firewall on the KMS host, or make sure that SRV records
point to a valid KMS host. Troubleshoot network connections.
|0x8007251D|| No records are found for the DNS query.||KMS client|| The KMS client cannot find KMS SRV resource|
records in DNS.
|Troubleshoot network connections and DNS.|
Volume Activation 2.0 Frequently Asked QuestionsVolume Activation 2.0 Technical Guidance
Id. de artículo: 942969 - Última revisión: 14 feb. 2017 - Revisión: 1