Offline E-mail Feature Does Not Appear When Existing MSNIA User With LAN Connection Upgrades To MSN Explorer 6.1

SYMPTOMS

You may not see the Read mail offline box in MSN Explorer 6.1 if you upgraded to MSN Explorer 6.1 with existing MSN Internet Access account over a Local Area Network (LAN) connection.

CAUSE

This is a known issue.

RESOLUTION

To change from LAN connection to dial-up and back to LAN

  1. Start MSN Explorer.
  2. On the sign-in screen, click Connection Settings.
  3. Click Change how you connect to the Internet, and then click Continue.
  4. Select MSN dial-up Internet Access, and then click Continue.
  5. Check that the dialing options are configured correctly, and then click Continue.
    A message appears stating that no local numbers were found for your area.
  6. Click OK.
  7. Select Search for a new access number.
  8. Enter your telephone number, and then click Continue.
    MSN Explorer will now dial a toll free number. Once connected, a list of access numbers in your area will appear.
  9. Select the Use box for any local numbers, and clear the Use box for numbers that are long distance.
  10. If necessary, select the Dial 1 or Area Code boxes.
  11. Click Continue.
  12. Complete Setup.
    MSN Explorer will dial and sign you in.
  13. After you are signed in, click Sign Out.
  14. From the sign-in screen, click Connection Settings.
  15. Click Change how you connect to the Internet, and then click Continue
  16. Click Existing Internet Service Provider, and then click Continue.
    You will now be configured to use your LAN connection, and the offline e-mail feature should now appear when you sign in.
Propiedades

Id. de artículo: 303235 - Última revisión: 14 feb. 2017 - Revisión: 1

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