October 21, 2015, update for Office 2013 (KB2986219)

This article describes update KB2986219 for Microsoft Office 2013 that was released on October 21, 2015. This update has a prerequisite.

Be aware that the update in Download Center applies to Microsoft Installer (.msi)-based edition of Office 2013. It doesn't apply to the Office 2013 Click-to-Run editions such as Microsoft Office 365 Home. (How to determine?)

Improvements and fixes

Fixes the following issue:
After you install October 13, 2015, update for Office 2013 (KB3085566) , you can't synchronize files by using the OneDrive for Business client, and you receive the following error messages instead of an option available to enter your credentials. 
Credentials needed
Please enter your credentials
BUG #: 3513642 (Office15)

How to download and install the update

Download Center

This update is available for manual download and installation from the Microsoft Download Center.If you're not sure which platform (32-bit or 64-bit) you're running, see Am I running 32-bit or 64-bit Office? Additionally, see more information about how to download Microsoft support files .

Virus-scan claim

Update information

Restart information

You may have to restart the computer after you install this update.


To apply this update, you must have Microsoft Office 2013 Service Pack 1 installed.

More Information

This update applies only to MSI-based versions of Office. If you try to install it on a Click-to-Run version of Office, you will see an error that indicates "There are no products affected by this package installed on this system." If you have a Click-to-Run version of Office, and you experience the issue described in the "Improvements and fixes" section, you can update Office by following these steps:
  1. Open an Office 2013 application, such as Microsoft Word 2013.
  2. On the File menu, select Account.
  3. Select the Update Options item and then select Update Now.
To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:
  1. Open an Office 2013 application, such as Microsoft Word 2013.
  2. On the File menu, select Account.
  3. For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item isn't displayed.
Office 2013 Click-to-Run installationMSI-based Office 2013
The screenshot for Word Click To Run The screenshot for Word MSI
File Information
How to uninstall this update


See the information about the standard terminology that is used to describe Microsoft software updates . The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.

Artikli ID: 2986219 – viimati läbi vaadatud: 22. okt 2015 – redaktsioon: 1