When you try to install Microsoft Internet Explorer 6 Service Pack 1 (SP1), you receive the following error message:
The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows XP. (Tell me why this testing is important.)
This software will not be installed. Contact your system administrator.
This problem persists even though you have followed the steps in the following Microsoft Knowledge Base article:
822798 You cannot install some updates or programs
This problem may occur if you install the security patch that is described in the following article in the Microsoft Knowledge Base before you try to install Internet Explorer 6 SP1:
823559 MS03-023: Buffer overrun in the HTML converter could allow code execution
To work around this problem, remove the KB823559 security patch, restart your computer, install Internet Explorer 6 Service Pack 1, and then reinstall the KB823559 security patch. To do this, follow these steps:
Quit all Windows programs.
Click Start, and then click Control Panel.
Click Add or Remove Programs.
Click Change or Remove Programs.
In the Currently installed programs list, click Windows XP Hotfix - KB823559, and then click the Remove button.
After the security patch is removed, restart your computer.
Log on to Windows XP, and then install Internet Explorer 6 Service Pack 1 from the following Microsoft Download Center Web site: