This article applies to Microsoft Dynamics AX 2012 R2 for all regions.
- You log on to the computer as an administrator.
- You start Microsoft Dynamics AX 2012 R2.
- You open a free text invoice in Accounts Receivable.
- You personalize the form by moving the columns Amount and Unit Price. For example, you reverse the columns positions.
- You save and close the free text invoice.
In this scenario, when you reopen the free text invoice, you receive an error message that resembles the following:
Note This problem also occurs in other document types such as Budget Plan, Budget Register Entry, Payment Journal, and so on.
Hotfix informationA supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, go to the following Microsoft website:
Installation informationWe recommend that you apply the hotfix in a test environment before you apply the hotfix in a production environment.
For more information about how to install this hotfix, click the following article number to go to the article in the Microsoft Knowledge Base:
PrerequisitesYou must have Microsoft Dynamics AX 2012 R2 installed to apply this hotfix.
Restart requirementYou must restart the Application Object Server (AOS) service after you apply this hotfix.
Article ID: 2816385 - Last Review: 2017 ots. 17 - Revision: 3