MS10-089: Description of the security update for Intelligent Application Gateway 2007 Service Pack 2: November 09, 2010


Summary


Microsoft has released security bulletin MS10-089 for Microsoft Intelligent Application Gateway (IAG) 2007 Service Pack 2 (SP2). This article contains the following important information about the update:
  • Fixes and improvements that are included in this update
  • How to obtain this update
  • Prerequisites
  • Restart requirement
  • Removal information
  • Known issues
  • References

Introduction


ProductUpdate nameBuild
Intelligent Application Gateway (IAG) 2007 Service Pack 2IAG3.7-SP2Update-5.exe (IAG v3.7 SP2 Update 5) 52
This update is cumulative and can be applied to appliances or virtual machines that are running the following versions of IAG 2007 SP2:
  • IAG 2007 SP2
  • IAG 2007 SP2 with Update 1
  • IAG 2007 SP2 with Update 2
  • IAG 2007 SP2 with Update 3
  • IAG 2007 SP2 with Update 4
For more information about IAG 2007 SP2, click the following article numbers to view the articles in the Microsoft Knowledge Base:
962977 Description of Intelligent Application Gateway (IAG) 2007 Service Pack 2

968384 Description of Update 1 for Intelligent Application Gateway 2007 Service Pack 2

975491 Description of Update 2 for Intelligent Application Gateway 2007 Service Pack 2

979097 Description of Update 3 for Intelligent Application Gateway 2007 Service Pack 2

2230978 Description of Update 4 for Intelligent Application Gateway 2007 Service Pack 2

Fixes and improvements that are included in this update

Security Update

Microsoft has released a security update bulletin for Microsoft Forefront Unified Access Gateway 2010 (UAG) that contains some elements that also affect IAG 2007 SP2. Please refer to the following security bulletin for more information about the affected issues.

More Information


Please contact Microsoft Customer Support Services to obtain this update. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

Before you install this update, make sure that you have IAG 2007 Service Pack 2 installed on an appliance, that you have IAG 2007 Service Pack 2 installed on a virtual machine, or that you have already applied a post-Service Pack 2 Update on the IAG server.

Restart requirement

You do not have to restart the computer after you apply this hotfix. But an activation of the IAG configuration is required, and this activation causes a brief interruption in services and a disconnection of all active SSLVPN connections from client systems.

Removal information

To remove this update, follow these steps:
  1. On the IAG 2007 appliance, open the following folder:
    drive:\Whale-Com\e-Gap\patchDB
  2. Double-click the Uninstall-last.bat file.
The uninstall process runs automatically. This process may take several minutes to finish. When the uninstall process is complete, you are notified that the process completed successfully.

Known issues

  • IAG Updates do not show in Add or Remove Programs. You can view the update information by doing the following:
    1. In IAG configuration, click the Help menu.
    2. Click About.
    Additionally, you can examine the contents of the following file for this information:
    driveletter:\Whale-Com\e-Gap\patchDB\Uninstall-last.bat

Supported products notes

  • IAG 2007 does not support publishing all the products that are supported in Forefront UAG 2010. For example, the following are not supported in IAG 2007:
    • Microsoft Exchange 2010
    • Microsoft SharePoint 2010
    • Remote Desktop Services application publishing that uses Remote Desktop Gateway (RDG)
  • Microsoft Customer Support Services (CSS) cannot support beta, non-RTM, and products that are not generally available (GA).

References


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates