Symptoms

You receive the following error when you start an approval in the Microsoft Prodiance Enterprise Risk Manager (ERM) web portal:

Error starting Approval Workflow: Index was outside the bounds of the array.

Cause

The system account information on the General tab in Account Administration in the ERM web portal is incorrect.

Resolution

To resolve the error, follow these steps:
  1. Start Internet Explorer, then browse to the ERM web portal, expand the affected Account, and select Account Administration.
  2. On the General tab, update the Processing Folder/Repository User information.
  3. Click Submit, and try starting the approval again.

Propriétés

ID d'article : 2800365 - Dernière mise à jour : 7 janv. 2013 - Révision : 1

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