Error when removing file in ERM


You receive the following error when you try to remove a file from Controlled Files in the Microsoft Prodiance Enterprise Risk Manager (ERM) web portal:

An error occurred while deleting one or more files: An error occurred while removing specified file from control: Unexpected error while retrieving configuration data from document: Unexpected error while retrieving configuration data for document: The given repository identifier for the file is not valid.


This error occurs when removing a file from Controlled Files after it has already been removed. This can occur if you click Remove, and then click it again before the page refreshes.


After you remove the file, if the page does not refresh within 90 seconds, manually refresh the page by clicking Refresh in Internet Explorer to verify that the file was removed.

More Information

Prodiance 5.5.1 5.5 5.4 5.3 remove

ID d'article : 2800708 - Dernière mise à jour : 30 janv. 2013 - Révision : 1